Customer Service Reps - Live Chat FULLY REMOTE

Remote, USA Full-time Posted 2025-03-13

The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Benefits:
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Responsibilities
? Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
? Perform research using available resources as needed to provide required information to callers.
? Identify and escalate more complex issues to the research team
? Complete necessary administrative work as needed and complete call logs accurately
? Other projects as assigned by supervisor.
Qualifications
? High School Diploma or equivalent required.
? Excellent verbal and written communication skills.
? Strong problem-solving and multitasking abilities.
? Ability to work in a fast-paced... environment and handle high call volumes.
? Proficient in using computers and familiar with Microsoft Office Suite.
? Ability to remain calm and professional under pressure
Skills
? Call Center Support
? Customer Service
? Telephone Etiquette
? Communication
? Verbal Communication
? Problem Solving

Apply Job!

Apply for the Job

Customer Service Reps - Live Chat FULLY REMOTE

Similar Remote Jobs

Customer Service Reps - Live Chat FULLY REMOTE

Entry-Level Remote Job Opportunities ? No Experience Needed!

Medical Case Manager - Insurance & Billing Specialist

Call Center Agent - 100% Work From Home

Entry Level Remote Opportunities ? No Experience Required

Recruiter - Travel Appleton, WI / Remote Team

Licensed Life Insurance Sales Agent - Flexible Schedule

Join Our Team as an Apple Home Advisor

Remote Careers at CVS Health: Join Our Team!

Virtual Receptionist - GA / TX / NC

340B Client Account Manager - Remote

Southwest Airlines Cabin Crew Assistant No Experience Needed

Project/Program Manager III (Contingent)

Experienced Accountant for CAS - Macon, GA

Retail Associate, SEAS - El Paso

Fully Virtual Position- Special Education Teacher for Delaware

Virtual Safety Companion (FT) Night Shift ? Johnson City, TN

Policy Manager, Great Lakes & Smoky Mountains (Ohio or Missouri Based)

Resident in Mental Health Counseling (LPC-R)

Pharmacy Technician (Remote, local candidates only)