Customer Service Reps - Live Chat FULLY REMOTE

Remote, USA Full-time Posted 2025-03-13

The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Benefits:
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Responsibilities
? Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
? Perform research using available resources as needed to provide required information to callers.
? Identify and escalate more complex issues to the research team
? Complete necessary administrative work as needed and complete call logs accurately
? Other projects as assigned by supervisor.
Qualifications
? High School Diploma or equivalent required.
? Excellent verbal and written communication skills.
? Strong problem-solving and multitasking abilities.
? Ability to work in a fast-paced... environment and handle high call volumes.
? Proficient in using computers and familiar with Microsoft Office Suite.
? Ability to remain calm and professional under pressure
Skills
? Call Center Support
? Customer Service
? Telephone Etiquette
? Communication
? Verbal Communication
? Problem Solving

Apply Job!

Apply for the Job

Customer Service Reps - Live Chat FULLY REMOTE

Similar Remote Jobs

Customer Service Reps - Live Chat FULLY REMOTE

Entry-Level Remote Job Opportunities ? No Experience Needed!

Medical Case Manager - Insurance & Billing Specialist

Call Center Agent - 100% Work From Home

Entry Level Remote Opportunities ? No Experience Required

Recruiter - Travel Appleton, WI / Remote Team

Licensed Life Insurance Sales Agent - Flexible Schedule

Join Our Team as an Apple Home Advisor

Remote Careers at CVS Health: Join Our Team!

Virtual Receptionist - GA / TX / NC

Data Entry Jobs for Teens - Join Our Team

Senior Associate, DashMart - Strategy & Operations

Apple Advertising Partner Development, Platform Specialist Job at Apple in Hayes

L3 Systems Escalation Engineer (100% Remote- 2nd/3rd shifts- Windows, Linux, VMWare)

Store Customer Associate

Home Care RN

Pharmacy Support Technician (Experience Required) ? Remote Call Center Rep

Remote Nurse Care Advisor

Coca-Cola Remote Jobs (Data Entry) ? No Experience $25/Hr

Amazon Chat Support Jobs Work From Home - Live Chat Jobs - Part-Time