Customer Service Reps - Live Chat FULLY REMOTE
The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Benefits:
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Responsibilities
? Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
? Perform research using available resources as needed to provide required information to callers.
? Identify and escalate more complex issues to the research team
? Complete necessary administrative work as needed and complete call logs accurately
? Other projects as assigned by supervisor.
Qualifications
? High School Diploma or equivalent required.
? Excellent verbal and written communication skills.
? Strong problem-solving and multitasking abilities.
? Ability to work in a fast-paced environment and handle high call volumes.
? Proficient in using computers and familiar with Microsoft Office Suite.
? Ability to remain calm and professional under pressure
Skills
? Call Center Support
? Customer Service
? Telephone Etiquette
? Communication
? Verbal Communication
? Problem Solving
Similar Remote Jobs
Customer Service Reps - Live Chat FULLY REMOTE
Posted on: 13-12-2024 17:48
Staff Backend Engineer, Search Input
Posted on: 13-12-2024 17:48
Staff Experience Researcher
Posted on: 13-12-2024 17:48
Remote Customer Service Representative
Posted on: 13-12-2024 17:48
Nights & Weekends Blogger, The Cut
Posted on: 13-12-2024 17:48
Amazon Data Entry Jobs From Home ? Apply Now
Posted on: 13-12-2024 17:48
Entertainment Stage Technician- Full Time/Part Time, Walt Disney World
Posted on: 13-12-2024 17:48
Biomedical Informatics Curriculum Fellow
Posted on: 13-12-2024 17:48
Freelance Recruiter - Work Remote
Posted on: 13-12-2024 17:48
Disney Remote Data Entry Careers (Work At Home)
Posted on: 13-12-2024 17:48
? Airbnb Cleaners Needed in Downtown LA! Make $18-$24/hr
Posted on: 04-12-2024 05:42
Stay-at-home Parent - Virtual Assistant
Posted on: 20-01-2025 06:20
Lead, Advanced Analytics, Global Markets Insights
Posted on: 10-12-2024 18:34
Transcription Services Expert
Posted on: 03-10-2024 00:00
Typing Jobs Part Time Work From Home
Posted on: 05-09-2024 00:00
Consultant
Posted on: 16-07-2024 18:38
Wax Level II Inspector (3rd Shift)
Posted on: 27-09-2024 00:00
Data entry coordinator
Posted on: 01-10-2024 00:00
AWS Data Engineer - Fully Remote - US Only
Posted on: 27-02-2025 00:00
Instructor- Elementary Education Literacy (Full-time)
Posted on: 31-10-2024 05:15