Customer Service Reps - Live Chat FULLY REMOTE

Remote, USA Full-time Posted 2025-03-16

The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Benefits:
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Responsibilities
? Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
? Perform research using available resources as needed to provide required information to callers.
? Identify and escalate more complex issues to the research team
? Complete necessary administrative work as needed and complete call logs accurately
? Other projects as assigned by supervisor.
Qualifications
? High School Diploma or equivalent required.
? Excellent verbal and written communication skills.
? Strong problem-solving and multitasking abilities.
? Ability to work in a fast-paced environment and handle high call volumes.
? Proficient in using computers and familiar with Microsoft Office Suite.
? Ability to remain calm and professional under pressure
Skills
? Call Center Support
? Customer Service
? Telephone Etiquette
? Communication
? Verbal Communication
? Problem Solving

Apply Job!

Apply for the Job

Customer Service Reps - Live Chat FULLY REMOTE

Similar Remote Jobs

Customer Service Reps - Live Chat FULLY REMOTE

Staff Backend Engineer, Search Input

Staff Experience Researcher

Remote Customer Service Representative

Nights & Weekends Blogger, The Cut

Amazon Data Entry Jobs From Home ? Apply Now

Entertainment Stage Technician- Full Time/Part Time, Walt Disney World

Biomedical Informatics Curriculum Fellow

Freelance Recruiter - Work Remote

Disney Remote Data Entry Careers (Work At Home)

Remote Virtual Assistant Jobs

Tesla Jobs From Home, Remote Jobs No Experience

Part-Time SRE Mentor (US)

Part-Time Retail Cashier

Customer Support Agent (Part-Time ? Evenings)

Remote Travel Advisor (Travel Agent Specializing in Disney Vacations)

[Entry Level/No Experience] Ups Work From Home Job ? Immediately Hiring

(Remote) ? Doordash Work From Home Job

Sr Director- Portfolio Leader

Systems Engineer, Workday