Customer Service Reps - Live Chat FULLY REMOTE

Remote, USA Full-time Posted 2025-03-14

The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Benefits:
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Responsibilities
? Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
? Perform research using available resources as needed to provide required information to callers.
? Identify and escalate more complex issues to the research team
? Complete necessary administrative work as needed and complete call logs accurately
? Other projects as assigned by supervisor.
Qualifications
? High School Diploma or equivalent required.
? Excellent verbal and written communication skills.
? Strong problem-solving and multitasking abilities.
? Ability to work in a fast-paced environment and handle high call volumes.
? Proficient in using computers and familiar with Microsoft Office Suite.
? Ability to remain calm and professional under pressure
Skills
? Call Center Support
? Customer Service
? Telephone Etiquette
? Communication
? Verbal Communication
? Problem Solving

Apply Job!

Apply for the Job

Customer Service Reps - Live Chat FULLY REMOTE

Similar Remote Jobs

Customer Service Reps - Live Chat FULLY REMOTE

Staff Backend Engineer, Search Input

Staff Experience Researcher

Remote Customer Service Representative

Nights & Weekends Blogger, The Cut

Amazon Data Entry Jobs From Home ? Apply Now

Entertainment Stage Technician- Full Time/Part Time, Walt Disney World

Biomedical Informatics Curriculum Fellow

Freelance Recruiter - Work Remote

Disney Remote Data Entry Careers (Work At Home)

Recruiter (Remote Options Considered)

Technical Project Manager ( Remote)

Customs Brokerage Rep II Tues -Fri 8am-4:30pm, Sat 6am-2:30pm Remote MUST LIVE WITIN 50 MILES OF PHILADELPHIA

Scheduling Assistant - Work From Home

Direct Care Aide

Remote Amazon Data Entry Jobs for Freshers ? Start Your Career Today!

Dock Operations Support

Part-Time Special Education Teacher for Virtual Learning

Data Entry Representative - San Juan, PR

Customer Support Representative – Full-Time [Paid Leave] – Escondido