Customer Service Representative - Water Billing
Testing is required for this position but is not scheduled. A typing test of 35 wpm is required to be passed. Please come to City Hall, Human Resources, 72 W. College Ave, 2nd floor, Suite #201 for testing. The office hours are 8:00am - noon; 1:00pm - 5pm. Applications may be submitted online before testing but will not be printed until the testing is passed. Additional questions regarding the position contact Human Resources at 325.657.4221 EOE.
Responds to routine telephone inquiries from the public and other city departments pertaining to prior service connections, disconnections, transfers, extensions of payment, sewer/water averaging, and explanation of billing and general information. Enters change of service in data system and verifies information. Maintains various computer records on change of address type of service used, comment file of records of customer contacts, and non payment accounts lists. Posts to simple numerical records. Operates two way radio to give and receive messages and information. Operates a variety of basic office equipment. Hours: Mon. ? Fri., 8am ? 5pm.
Required to pass a 35 WPM typing test prior to accepting an application or resume. Knowledge of general office practice and procedures. Must be able to keep customer information confidential. Knowledgeable of various office machines and operation techniques. Knowledge of simple arithmetic. Completion of at least one course in general office practices at or above the high school level or by at least six months of work experience involving general office duties. Ability to read, understand, and interpret city policies. Ability to understand oral and written instructions. Ability to establish and maintain effective working relationships with coworkers and the general public. Must be able to bend or stoop or retrieve files. Must be able to lift books, files or other materials weighing 10 15 lbs. A valid operator?s license with a good driving record required.
Similar Remote Jobs
Customer Service Representative - Water Billing
Posted on: 20-01-2025 06:20
Advertising / Media Technology Project Manager
Posted on: 20-01-2025 06:20
Senior Frontend Developer (Remote ? India)
Posted on: 20-01-2025 06:20
Part-Time Teller: Headquarters (7:15am - 11:15am)
Posted on: 20-01-2025 06:20
Remote Junior Bookkeeper | WFH Opportunity
Posted on: 20-01-2025 06:20
Remote Therapist Opportunity | Flexible Hours
Posted on: 20-01-2025 06:20
French Speaking Social Media Content Moderators
Posted on: 20-01-2025 06:20
Remote Scheduling Assistant - Entry Level
Posted on: 20-01-2025 06:20
Data Entry Clerk / Full-time (Remote)
Posted on: 20-01-2025 06:20
Entry Level Driver - Food Delivery
Posted on: 20-01-2025 06:20
Data Entry and Customer Service Specialist - Flexible Work from Home
Posted on: 28-08-2024 00:00
Producer, Streaming (Temporary)
Posted on: 17-09-2024 00:00
Online Order Filling Team Associate
Posted on: 06-12-2024 06:00
Customer Service Specialist - Work from home
Posted on: 10-09-2024 00:00
Remote Receptionist- Santa Fe, NM
Posted on: 20-01-2025 06:20
Airlines Jobs with Work-From-Home-Delta Remote Careers
Posted on: 18-02-2025 03:58
Delta Airlines Remote Customer Service Representative Job, $45,000 Annually
Posted on: 04-09-2024 00:00
REMOTE LiveChat Agent/Appointment Setter
Posted on: 16-01-2025 19:15
High-Paying Remote Jobs for Teens at American Airlines: Apply Now!
Posted on: 16-09-2024 00:00
Healthcare Customer Service Representative - Work From Home
Posted on: 08-10-2024 00:00