Customer Service Representative - State Farm Agent Team Member - Remote | WFH
This a Full Remote job, the offer is available from: United States, Texas (USA)
Benefits...
Life Insurance
Opportunities for Career Advancement
Paid Time Off
Training & Development
Role Description
As a Customer Service Representative, you'll play a key role in creating outstanding client experiences that contribute to the success of our dynamic insurance team. Your strong attention to detail, excellent customer service skills, and genuine desire to help others will make you an invaluable part of our team. You'll have the opportunity to grow your career by addressing customer inquiries, collaborating with team members, and meeting the needs of the community we support.
If you're a customer-focused and empathetic individual, we'd love to connect with you. We're excited to offer internal growth opportunities for those who are motivated and have a sales-driven mindset.
Responsibilities
Build and maintain strong customer relationships, following up as needed.
Provide prompt, accurate, and friendly service, including answering questions about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing.
Educate customers about insurance options through a customer-focused, needs-based approach.
Use exceptional communication skills to meet customer needs effectively while supporting the growth of our business.
Qualifications
Committed to delivering excellent customer service
Able to connect with customers, address their questions, and anticipate their needs
Strong communication skills for assisting customers and working with team members
Proactive problem-solving abilities
Additional Benefits
Competitive salary with commission/bonus potential
Opportunities for growth and career advancement
Paid time off (vacation and personal/sick days)
Health benefits
Valuable career-building experience
This position is remote.
Employment Type: Full-Time
This offer from 'Get It Recruit - Marketing' has been enriched by Jobgether.com and got a 79% flex score
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