Customer Service Representative - Remote | WFH
Join our dynamic team as a Remote Customer Service Representative and become a pivotal part of our customer support during tax season. In this role, you will be the first point of contact for our users, assisting them with a range of product and software issues. Your responsibilities will include guiding customers through downloading, logging in, basic navigation, document importation, printing... filing, and answering basic tax-related queries. We are committed to your growth and will provide ongoing training to ensure you are well-equipped to meet the needs of our customers.
Compensation And Benefits
Competitive hourly rate starting at $18, with the potential to earn $2,880 USD per month based on a minimum commitment.
A $300 bonus upon completion of 5 days of comprehensive training, provided you graduate and complete 10 calls.
Flexible scheduling options allow you to create a work schedule that fits your life, available anytime between 8 am and 10 pm EST, Monday through Sunday.
Training And Support
A structured 5-day training program, 8 hours per day, including a 1-hour lunch break, to prepare you for success.
Assignment of a Subject Matter Expert (SME) to assist you during live calls and a Marketplace Performance Specialist (MPS) to act as your advocate and support.
What We Are Looking For
Exceptional communication skills and a genuine passion for helping others.
Individuals eager to ensure a smooth and seamless tax filing experience for our customers.
Self-motivated team players who are excited to join a supportive and engaging team environment.
Why Join Us
Opportunity to be a part of a team that values your contribution and offers continuous support for your career development.
Flexibility to build a schedule that works for you, ensuring a work-life balance.
A chance to be the friendly face and expert that our customers rely on during tax season.
Note
To qualify for the $300 training bonus, candidates must complete the entire 5 days of training, graduate, and fulfill the call requirement.
The starting pay rate is $18.00 gross per hour. A minimum of 20 hours per week or 40 hours per cycle is required, with hours to be scheduled anytime from Monday to Sunday, between 8 am and 10 pm EST.
Additional fees apply, including a $2.00 per hour Marketplace Licensing Fee and a $1.00 LiveXchange Service Fee.
Join Our Team!
Become a key part of our customer's journey and help them navigate the complexities of tax season with ease and confidence. We're excited to welcome you aboard as our next Customer Service Representative and TurboTax Product Expert.
Employment Type: Full-Time
Salary: $ 18.00 Per Hour
Similar Remote Jobs
Customer Service Representative - Remote | WFH
Posted on: 16-07-2024 18:38
Customer Service Representative - Amazon Work from Home
Posted on: 16-07-2024 18:38
Customer Service Representative - REMOTE
Posted on: 16-07-2024 18:38
Customer Service Representative - Seasonal (Remote)
Posted on: 16-07-2024 18:38
Customer Service Representative (On-Site)
Posted on: 16-07-2024 18:38
Customer Service Representative (Work from Home) at Amazon
Posted on: 16-07-2024 18:38
Customer Service Representative Needed!
Posted on: 16-07-2024 18:38
Customer Service Representative Sales (Work from Home)
Posted on: 16-07-2024 18:38
Customer Service Representative Specialist Sr. - Treasury...
Posted on: 16-07-2024 18:38
Customer Service Reps/Not-For-Profit Support - Remote
Posted on: 16-07-2024 18:38
Health Insurance Agent | Part-Time Remote Jobs
Posted on: 18-02-2025 03:58
Contractor/Freelance Customer Service Support - Remote
Posted on: 31-01-2025 09:59
Non Phone Work from Home Jobs ? Join Our Team for Flexibility and Growth
Posted on: 24-01-2025 00:00
Sr Manager, Technical Project Management
Posted on: 09-12-2024 18:32
Work From Home Data Entry Part Time - Customer Service Representative
Posted on: 16-09-2024 00:00
Account Manager (Google and Facebook Ads)
Posted on: 16-07-2024 18:36
Regional Production Services Manager - Live Events & AV Solutions
Posted on: 04-09-2024 00:00
Part-Time Delta Airlines Data Entry Remote Jobs: Earn $/Hour - WFH
Posted on: 16-07-2024 19:04
(Online Remote jobs) Remote Walmart Careers ? Hiring Now
Posted on: 21-11-2024 08:14
Delta Airline Customer Service Representative ? Work At Home
Posted on: 15-12-2024 15:02