Customer Service Representative - Remote Position - WSET
About the position
Robert Half is seeking 25 patient-focused Customer Service Representatives to join a Fortune 50 healthcare client's team. This remote position is designed for motivated individuals with exceptional communication skills who are committed to providing quality customer service and can handle patient inquiries in a professional and empathetic manner. The role requires working PST hours while residing in CST, MST, or PST time zones.
Responsibilities
? Efficiently process a large volume of patient calls regarding healthcare services, billing issues, and general inquiries.
,
? Ensure all call center metrics are met, striving consistently to exceed them.
,
? Understand our offerings inside-out to resolve patient inquiries and promote healthcare solutions.
,
? Use customer service acumen to ensure a positive experience for patients, turning negative situations into positive outcomes.
Requirements
? A minimum of 2 years of solid call center experience.
,
? At least 2 years of background within the healthcare industry is a necessity.
,
? Strong computer, typing, and listening skills.
,
? Must be detail-oriented, patient, empathetic, and communicative.
Nice-to-haves
? Bilingual and/or multilingual abilities would be a plus.
Benefits
? Medical insurance
,
? Vision insurance
,
? Dental insurance
,
? Life insurance
,
? Disability insurance
,
? 401(k) plan
Similar Remote Jobs
Customer Service Representative - Remote Position - WSET
Posted on: 13-12-2024 17:47
Executive Assistant-Global Brand Sponsorships & Experiences
Posted on: 13-12-2024 17:47
Pharmacy Technician - Remote
Posted on: 13-12-2024 17:47
Project Coordinator (Remote from Anywhere in Colorado)
Posted on: 13-12-2024 17:47
Remote Call Center Agent
Posted on: 13-12-2024 17:47
????WANTED-REMOTE TRAVEL PLANNERS-TRAINING PROVIDED????
Posted on: 13-12-2024 17:47
Search Quality Rater: Flexible WFH Job with Paid Training
Posted on: 13-12-2024 17:47
Seasonal Customer Service Representative (Remote)
Posted on: 13-12-2024 17:47
Medical Records Transcriptionist and Data Entry Specialist
Posted on: 13-12-2024 17:47
??Work From Your Computer Booking Travel??
Posted on: 13-12-2024 17:47
Features Content Moderator - Trust and Safety - Austin
Posted on: 16-11-2024 00:00
AI Science Intern
Posted on: 31-01-2025 09:57
Remote Customer Support Specialist at Apple
Posted on: 29-08-2024 00:00
Bilingual / Call Center / Customer Service Rep / Remote / Work...
Posted on: 16-07-2024 18:46
Campus Graduate - 2025 Global Merchant & Network Services Business Development & Product Summer Internship New York, NY
Posted on: 23-09-2024 00:00
Senior Independent Product Manager/Product Designer ($90-$170/hr)
Posted on: 21-11-2024 08:14
Delta Airline Customer Service Rep - Work At Home Jobs
Posted on: 08-07-2024 05:51
[Entry Level/No Experience] Southwest Airlines Careers Remote ? $27/H
Posted on: 31-01-2025 10:01
TikTok Content Moderator Job (From Home) $33/Hour
Posted on: 16-07-2024 18:36
Aetna careers remote
Posted on: 23-01-2025 00:00