Customer Service Representative (Remote Night Shift)
WeConnect Global is looking for a full-time Hughes Customer Support Representative to work the night shift. This position is responsible for monitoring and closing out Hughes Enterprise Maintenance orders and verifying details pertaining to the work completed. This person in this position will be cross-trained to assist with logistics and system support as needed.
? Telecommute is available after... training period is completed at the office location in Green Bay, WI. Must have reliable internet and dedicated work space - MUST LIVE WITHIN 45 min - 1 hour of Green, Bay, WI
Job Duties Include:
? Assist with screening and monitoring orders in the system.
? Assist technicians with order closeouts.
? Handle internal escalations to ensure orders are accepted and rolled on.
? Update information through data entry.
? Run reports and update trackers as needed.
? Assist with logistics and system related issues.
? Assist with inbound/outbound calls and emails from internal/external customers.
What's in it for you?
? Company paid premiums for Short-Term Disability, Life Insurance and Employee Assistance Program.
? Other benefits offered include: 401(k) with Company Match, Medical, Dental, Vision, Long-Term Disability, Critical Care and Accident Insurance.
Requirements
? High School Diploma or GED equivalent.
? 1 year of customer service experience preferred.
? Effective oral and written communication skills.
? Follow-through and the ability to multi-task and meet deadlines.
? Able to work independently and have the willingness to research and suggest creative solutions.
? Adapt to change and have the ability to learn quickly and grasp new instructions easily.
? Strong computer navigation skills and knowledge of Microsoft Office.
? Ability to work under pressure and respond with urgency.
? Willing to work flexible hours, including weekends, holidays and overtime as needed.
Schedule:
? In-Person Training at office located in Green Bay, WI; Monday - Friday; day shift
? 12-hour Rotating Night Shift schedule from 6:00pm to 6:00am.
Pay: $15.00 per hour + $2.00 shift differential
Work Location: In person for training, Remote after training
Salary Description
$15.00 per hour + $2.00 shift differential
Similar Remote Jobs
Customer Service Representative (Remote Night Shift)
Posted on: 22-07-2024 03:03
Call Center Representative (Work From Home)
Posted on: 22-07-2024 03:03
Data Entry Clerk Remote
Posted on: 22-07-2024 03:03
Data Entry Clerk Remote
Posted on: 22-07-2024 03:03
Aetna Remote Jobs (Data Entry) ? No Experience ? US
Posted on: 22-07-2024 03:03
(Online Remote Jobs) Ups Data Entry Jobs No Experience ? Hiring...
Posted on: 22-07-2024 03:03
American Express Data Entry Jobs (Live Chat, Remote) $35/Hour 2024
Posted on: 22-07-2024 03:03
Delta Airlines Remote Customer Service Jobs ? (Remote Job) ? The...
Posted on: 22-07-2024 03:03
Digital Video Content Associate - Livestream
Posted on: 22-07-2024 03:03
Bilingual interpreter
Posted on: 22-07-2024 03:03
Remote Call Center Medical Collector
Posted on: 11-01-2025 15:33
Special Education Teacher - Remote | WFH
Posted on: 16-08-2024 00:00
Information Security Analyst (Remote)
Posted on: 29-10-2024 05:42
Real Way to Make Money From Home
Posted on: 31-01-2025 10:03
(Online Remote Jobs) Tesla Remote Jobs - WFH
Posted on: 16-07-2024 18:36
Senior Application Support and Run Time Engineer - Site Reliability Engineering
Posted on: 13-09-2024 00:00
Business Development - Entry Level Customer Service
Posted on: 29-08-2024 00:00
Customer Support Specialist / Live Chat Support - US REMOTE
Posted on: 11-12-2024 17:46
L2 IPT Amazon Connect Engineer
Posted on: 30-10-2024 05:35
(Online Remote jobs) Disney Online Content Moderator
Posted on: 16-07-2024 19:03