Customer Service Representative-REMOTE
DB-Home Services is seeking a dedicated Customer Service Representative to join our team. As a crucial component of our customer relations, you will be the first point of contact for clients seeking assistance, and your role will involve addressing inquiries, providing solutions, and ensuring a positive customer experience.
The ideal candidate should have excellent communication skills, a... friendly demeanor, and a strong problem-solving ability. You will be responsible for handling customer queries, managing complaints, and working collaboratively with other departments to ensure customer satisfaction.
Responsibilities
? Respond promptly to customer inquiries via phone, email, or chat
? Provide information and assistance regarding products and services
? Resolve customer complaints effectively and efficiently
? Maintain accurate records of customer interactions and transactions
? Collaborate with other teams to enhance customer satisfaction
? Identify opportunities for service improvement and customer loyalty
? Follow up with customers to ensure their issues are resolved
Requirements
? High school diploma or equivalent; additional education in customer service is a plus
? Proven experience in customer service or related roles
? Excellent verbal and written communication skills
? Strong problem-solving abilities and customer-oriented mindset
? Ability to work in a fast-paced environment and handle multiple tasks
? Proficiency in using customer service software and CRM systems
? Strong interpersonal skills and ability to work well with a team
? Flexibility to work varying shifts, including evenings and weekends if necessary
Similar Remote Jobs
Customer Service Representative-REMOTE
Posted on: 04-09-2024 00:00
Customer Service Representative-REMOTE
Posted on: 04-09-2024 00:00
Customer Service Representative
Posted on: 04-09-2024 00:00
Customer Service Representative
Posted on: 04-09-2024 00:00
Data Entry Clerk-REMOTE
Posted on: 04-09-2024 00:00
Data Entry Clerk-REMOTE
Posted on: 04-09-2024 00:00
Virtual Assistant Opportunities
Posted on: 04-09-2024 00:00
Remote Insurance Agent
Posted on: 04-09-2024 00:00
Business Development Professional
Posted on: 04-09-2024 00:00
Remote Work Opportunities
Posted on: 04-09-2024 00:00
Remote Amazon Data Entry Jobs - No Experience required
Posted on: 01-07-2024 16:51
Amazon Delivery Driver
Posted on: 15-08-2024 00:00
[Entry Level/No Experience] Yelp Data Entry Specialist (Remote) ? WFH ? US
Posted on: 11-08-2024 00:00
Medical Assistant (Part Time)
Posted on: 31-01-2025 09:57
Remote Sales Expert Wanted: Work from Anywhere, Impact Everywhere
Posted on: 19-11-2024 06:07
Store Associate - Eastland Mall , Bloomington, IL
Posted on: 03-02-2025 00:00
Delta Airlines Data Entry Jobs ? (Part Time Remote Jobs)
Posted on: 16-07-2024 18:54
Fiber Customer Support Analyst
Posted on: 16-11-2024 19:13
FedEx: Data Entry Associate [Entry Level/No Experience] ? Apply Now
Posted on: 02-02-2025 00:00
Entry Level Email Chat Support (Work from anywhere / Beginners required)
Posted on: 04-11-2024 05:38