Customer Service Representative (Remote)
Hi, We're Gym Insight
We have the best customer service and gym management software in the industry. We were built by gym owners right here in Las Vegas. We truly care about our customers and our team, and want them to succeed...
Job Summary
Gym Insight is seeking a Remote Customer Service Representative to join our team. Customer Service is responsible for providing exceptional customer service, support, and software training to our clients. Prior experience in gym management at a fitness center is required. Great people skills are also required. This is a fully remote/work-from-home position.
Responsibilities
- Answer incoming calls, emails, and website chats promptly and professionally
- Assist customers with inquiries and issue resolution
- Handle customer complaints with empathy and patience
- Train new customers on how to use the software via WebEx
- Guide new customers through the onboarding process, reminding them of their next step to complete in the onboarding checklist
- Assist in maintaining, updating, and creating Knowledge Base articles as needed
- Communicate and work effectively with the Sales Team and Development Team
Requirements
- Previous experience in managing a gym or fitness business is required
- Strong people skills to resolve customer issues
- Willing to work flexible hours as required
- Ability to communicate effectively in English; fluency in Spanish is a plus
- Must be resident of Nevada, Las Vegas preferred
- Proficiency in basic computer skills, preferrably WebEx
Job Type: Full-time
Pay: $15.00 - $19.81 per hour
Expected hours: 40 per week
Schedule:
? Day shift
? Monday to Friday
Supplemental Pay:
? Bonus opportunities
Experience:
? Health club & gym management: 1 year (Preferred)
Location:
? Nevada (Required)
Work Location: Remote
Similar Remote Jobs
Customer Service Representative (Remote)
Posted on: 22-08-2024 00:00
National Account Executive: (Remote/Domestic)
Posted on: 22-08-2024 00:00
Online Chat Agent Entry-Level
Posted on: 22-08-2024 00:00
Virtual Tutor and Educator
Posted on: 22-08-2024 00:00
Virtual Special Education Teacher
Posted on: 22-08-2024 00:00
Remote K-12 Education Specialist
Posted on: 22-08-2024 00:00
CSR/ Remote/ Call Center
Posted on: 22-08-2024 00:00
Google Cloud Support Engineer
Posted on: 22-08-2024 00:00
Online Chat Support Representative
Posted on: 22-08-2024 00:00
Medical Assistant (Fully Remote)
Posted on: 22-08-2024 00:00
MST Fully Remote Scheduling Intake CSR-Service Industry
Posted on: 04-02-2025 19:20
Sales Account Representative
Posted on: 31-07-2024 19:12
Basic Work From Home Jobs Part Time ? Data Entry - Typing
Posted on: 16-01-2025 19:17
Online Order Filling Team Associate
Posted on: 15-11-2024 04:55
Store Associate - Hacienda Heights (11)
Posted on: 21-02-2025 00:00
Performance Marketing Lead
Posted on: 16-07-2024 18:44
Entry Level Product Review Writer (Part Time / No Experience)
Posted on: 29-08-2024 00:00
Inbound Customer Service Representative (remote)
Posted on: 02-01-2025 03:58
Data Entry/Typing Associate - No Experience (Remote Job)
Posted on: 02-07-2024 01:32
Healthcare Inside Sales Referral Liaison Remote Weekends
Posted on: 22-10-2024 05:27