Customer Service Representative- Remote
Remote Customer Service Representative | Join Banyan Utility?s Team
Job Summary:
Are you a people-oriented problem solver who thrives in a remote environment? Banyan Utility is hiring a Remote Customer Service Representative to provide top-tier support and build lasting relationships with our valued customers. In this role, you?ll be the voice of our company, handling customer inquiries with efficiency and professionalism to ensure outstanding satisfaction.
Key Qualifications: ? High School Diploma or Equivalent: Foundational education to excel in a customer-focused role. ? Experience in Customer Support: Prior experience in customer service or as a client service representative is preferred. ? Exceptional Communication Skills: Proficient in both verbal and written communication. ? Team Player: Collaborative attitude and willingness to work effectively within a remote team. ? Computer Proficiency: Comfortable with basic computer applications and quick to learn new systems. ? Strong Problem-Solving Abilities: Able to troubleshoot and resolve customer issues independently.
Primary Responsibilities: ? Manage High Volume of Calls and Emails: Efficiently handle a large volume of inquiries, ensuring prompt and effective service. ? Provide Accurate Information: Deliver clear, correct, and comprehensive information to all customers. ? Follow Communication Protocols: Adhere to established communication procedures, guidelines, and policies. ? Resolve Customer Complaints: Proactively address and resolve any issues, keeping thorough records of all interactions. ? Support Customer Retention: Assist in building long-term customer relationships. ? Meet Goals: Consistently meet individual and team performance metrics for quality and efficiency.
If you?re passionate about customer care and are seeking a fully remote opportunity with a dedicated and collaborative team, apply today to become a part of Banyan Utility!
Similar Remote Jobs
Customer Service Representative- Remote
Posted on: 12-12-2024 19:15
CDL Bus Driver (Part-Time)
Posted on: 12-12-2024 19:15
Customer sales Specialist Remote
Posted on: 12-12-2024 19:15
Client Success Coordinator Remote
Posted on: 12-12-2024 19:15
Customer Experience Specialist Remote
Posted on: 12-12-2024 19:15
Remote Client Relations Advisor
Posted on: 12-12-2024 19:15
Personal Travel Assistant (remote)
Posted on: 12-12-2024 19:15
Remote Insurance Follow-Up Representative
Posted on: 12-12-2024 19:15
BY WMS Support Engineer
Posted on: 12-12-2024 19:15
Data Input Specialist- Remote
Posted on: 12-12-2024 19:15
Delta Airlines Data Entry (Remote Jobs) ? Positions Available
Posted on: 18-02-2025 03:59
Front End Entry Level
Posted on: 29-08-2024 00:00
Technical Artist - High Ceiling, Mid Career
Posted on: 20-11-2024 13:46
HIM Protected Health Information Specialist, Remote
Posted on: 21-11-2024 08:14
Nurse Case Manager
Posted on: 16-07-2024 18:46
Delta Work From Home (Part Time Remote Jobs)
Posted on: 23-07-2024 02:08
Customer Service Representative
Posted on: 15-09-2024 00:00
Account Manager
Posted on: 16-07-2024 18:43
Customer Experience Supervisor I - Walden Galleria
Posted on: 18-12-2024 18:22
Remote data entry
Posted on: 16-07-2024 18:39