Customer Service Representative Remote
We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities: ? Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. ? Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. ? Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. ? Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements: ? 1-2 years proven experience in supporting client success ? Excellent written and verbal communication skills ? Ability to address complaints and issues with effective solutions and a positive attitude ? Passion for delighting customers with above and beyond service ? Excellent time-management and prioritization skills ? Familiarity with CRM system
Similar Remote Jobs
Customer Service Representative Remote
Posted on: 11-12-2024 17:45
Remote SLI Student Support
Posted on: 11-12-2024 17:45
Remote Personal Travel Assistant
Posted on: 11-12-2024 17:45
Data Entry Clerk (Remote)
Posted on: 11-12-2024 17:45
Assistant (Remote) (United States)
Posted on: 11-12-2024 17:45
Product Manager - E-Sports/Gaming
Posted on: 11-12-2024 17:45
Administrative Specialist I (Flexible/Hybrid)
Posted on: 11-12-2024 17:45
Apple Remote Job @($25/Hour)
Posted on: 11-12-2024 17:45
Interview Transcription and Ghostwriting
Posted on: 11-12-2024 17:45
Director, Pricing and Packaging
Posted on: 11-12-2024 17:45
Program Manager Non Tech 2
Posted on: 29-08-2024 00:00
Remote Resort Reservationist - Entry Level
Posted on: 20-01-2025 00:00
Phone & Chat Specialist
Posted on: 28-10-2024 09:48
Evening Work from Home Jobs Night Shifts Available Earn $25-$35/hr Working Remotely
Posted on: 24-09-2024 00:00
Data Entry ? Walgreens Remote Jobs, Walgreens WFH Jobs
Posted on: 12-11-2024 02:59
Digital Travel Entrepreneur | Fully Remote & Flexible
Posted on: 14-02-2025 07:17
Contract Professional (Non-Federal) - REMOTE
Posted on: 24-09-2024 00:00
Southwest Airlines Remote Customer Service Representative - WFH
Posted on: 01-07-2024 16:51
Remote Live Chat Agents | $25-$35/hr | No Experience Required
Posted on: 28-01-2025 06:22
Audit and Compliance Specialist
Posted on: 01-11-2024 07:54