Customer Service Representative - Phone Agent (100% remote)
Employer Industry: Financial Technology
Why Consider This Job Opportunity...
? Opportunity for career advancement and growth within the organization
? 100% remote position with provided work-from-home equipment
? Supportive and collaborative work environment
? Comprehensive training program provided with no time off during training
? Chance to make a positive impact on customer satisfaction
? Flexible scheduling with shifts available from 11 am to 11 pm
What To Expect (Job Responsibilities)
? Provide exceptional customer support by handling inquiries and resolving issues to ensure customer satisfaction
? Gather and assess customer information efficiently to fulfill their needs
? Educate customers to solve their concerns on the initial call
? Navigate multiple systems and computer screens while engaging customers over the phone
? Work in a call center environment that operates 363 days a year
What Is Required (Qualifications)
? Minimum of 2 years of experience in a call center or help desk capacity
? Proficiency in customer service software and tech applications, including Microsoft Office/Teams
? Strong decision-making and analytical abilities
? Excellent communication and listening skills with a detail-oriented mindset
? High School diploma, GED, or equivalent required
How To Stand Out (Preferred Qualifications)
? Experience in the financial services industry
? Bilingual in English and Spanish
? Ability to handle high-volume inquiries in a fast-paced environment
? Open-minded and adaptable with a willingness to learn new skills
? Strong commitment to customer satisfaction and urgency in addressing issues
#FinancialTechnology #CustomerService #RemoteWork #CareerGrowth #TrainingProvided
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Similar Remote Jobs
Customer Service Representative - Phone Agent (100% remote)
Posted on: 22-08-2024 00:00
Entry Level Customer Service - Work From Home
Posted on: 22-08-2024 00:00
Doordash virtual Customer Support Remote Jobs (Multiple Location)
Posted on: 22-08-2024 00:00
Entry Level Remote Agent - Contract to Hire
Posted on: 22-08-2024 00:00
Remote ? Southwest Airlines Data Entry Jobs $25/Hour
Posted on: 22-08-2024 00:00
Yelp Data Entry Job (Entry Level) In Qatar
Posted on: 22-08-2024 00:00
United Airlines Data Entry Jobs 26/Hr (Remote, Online)
Posted on: 22-08-2024 00:00
Customs Trade Coordinator- 1st Shift (Work from Home)
Posted on: 22-08-2024 00:00
Project Manager - Immediate Need (Jersey City, NJ)
Posted on: 22-08-2024 00:00
Google Customers Care (Remote Jobs Work From Home)
Posted on: 22-08-2024 00:00
Delivery Merchandiser 5Day NU
Posted on: 19-02-2025 06:28
Online Scheduling Assistant -Remote | Entry Level
Posted on: 23-02-2025 00:00
Customer Service Agent - Remote
Posted on: 11-11-2024 03:51
Badass Full Time B2B Copywriter
Posted on: 22-09-2024 00:00
Hybrid Call Center Representative $20+/hr- MUST live in Austin, TX!
Posted on: 30-10-2024 05:36
Amazon Jobs Remote Full Time $27/Hour
Posted on: 28-08-2024 00:00
Data Entry Clerk
Posted on: 30-09-2024 00:00
Part-Time Remote Live Chat Agent Jobs | Entry-Level | Earn $20-$25/hr | Work from Home
Posted on: 01-11-2024 07:55
Virtual Chat Assistant Remote
Posted on: 29-08-2024 00:00
Delta Airlines Customer Service Representative (Remote)
Posted on: 01-07-2024 16:53