Customer Service Representative - Outbound & Inbound Support Specialist

Remote, USA Full-time Posted 2025-03-17

Description

We are looking for highly motivated individuals with excellent communication skills to join our team as Customer Service Representatives. In this remote position, you will provide exceptional support to our clients, ensuring their needs are met effectively...

Responsibilities
? Conduct outbound calls to potential customers.
? Handle inbound customer service inquiries and problems.
? Identify customer needs and route them to the appropriate department.
? Work in a blended call center environment, making outbound calls and taking inbound calls.
? Support sales campaigns related to corporate needs.
? Accurately document all call information in the system.

Requirements
? High School Diploma or GED.
? 1-2 years of related experience.
? Excellent communication and interpersonal skills.
? Proficiency in outbound calling techniques.
? Experience with outbound dialing, upselling, telemarketing, timeshare, cold calling, or phone sales is a plus.
? Mortgage, banking, or financial industry experience is a plus.
? Ability to handle a fast-paced environment and multitask.

Job Details
? Full-time: Monday-Friday.
? Pay: (18.00-)19.00 per hour.
? Remote position with flexible shifts between 8 AM-11 PM EST.

About Us

We are a leading staffing solutions provider committed to connecting top talent with top companies. Join our team and enjoy the flexibility of remote work while making a positive impact on our clients? businesses.

Employment Type: Full-Time

Apply Job!

Apply for the Job

Customer Service Representative - Outbound & Inbound Support Specialist

Similar Remote Jobs

Customer Service Representative - Outbound & Inbound Support Specialist

Virtual Administrative Assistant (Entry Level) - Remote | WFH

Amazon Data Entry Jobs From Home Home ? WFH

Customer Service Representative - State Farm Agent Team Member

Instructor: Part Time, Flexible-Hours for ACT, SAT, PSAT tests

Work From Home Customer Service Representative at Aetna Careers

Remote Customer Service Representative ? Walmart Online ? Philippines

Fedex Data Entry Clerk (Remote) ? Work From Home

Owner Operator Truck Driver Regional & Local OTR Loads

Entry Level Life Agent - No Experience Necessary (Remote)

Servicenow Developer Administrator (Remote)

Pharmacy Technician / Remote / Point of Sale

(Remote/No Experience) Amazon Entry Level Live Chat Support

Amazon Delivery Driver

Online Order Filling Team Associate

APPLE iOS Application Objective-C Code Programming Subject Matter Expert (Remote)

Entry Level Personal Assistant

Teleperformance hiring Freshers and Experienced candidates for Support role

Looking for a freelance 3d artist

Platform Lead - Global Digital Experience Platform, Community Support