Customer Service Representative II
Description:
? Serve as a key contact for clients and consumers
? Handle inquiries, ensuring timely and accurate service delivery
? Actively support company-wide efforts to maintain customer satisfaction
? Maintain detailed documentation of all interactions
? Proactively identify and resolve client and candidate issues
? Provide ongoing client service at the highest level
? Work closely with cross-functional teams to enhance service delivery
? Participate in special projects or initiatives as assigned
Requirements: ? High school diploma or equivalent ? Minimum of 2-3 years in a customer service role ? Exceptional verbal and written communication skills ? Proficiency in both English and Spanish is highly desirable ? Proficiency in CRM software and Microsoft Office ? Typing minimum 45 WPM ? Familiarity with industry compliance standards is a plus ? Ability to handle multiple tasks and responsibilities simultaneously ? High level of accuracy in documentation and data entry ? Excellent problem-solving skills and empathy
Benefits:
? Competitive pay
? Robust benefits package
? Opportunities for career advancement
? Collaborative and team-oriented culture
? Monthly appreciation events
? Continuing education and training resources
Similar Remote Jobs
Customer Service Representative II
Posted on: 20-11-2024 13:46
Live Chat Support (Remote/Office)
Posted on: 20-11-2024 13:46
Remote Customer Service Agent
Posted on: 20-11-2024 13:46
Remote Customer Service Representative
Posted on: 20-11-2024 13:46
Remote Call Center Agent
Posted on: 20-11-2024 13:46
Fully Remote Account Executive
Posted on: 20-11-2024 13:46
Remote Customer Service Representative
Posted on: 20-11-2024 13:46
Live Chat Agent WFH
Posted on: 20-11-2024 13:46
Specialist, Pacific Pricing Systems
Posted on: 20-11-2024 13:46
Content Moderation Training Coordinator
Posted on: 20-11-2024 13:46
Basic Data Entry Agent ? Work From Home ? No Experience
Posted on: 31-01-2025 10:01
Customer Service Reps - Live Chat FULLY REMOTE
Posted on: 09-11-2024 04:38
Remote Contact Center Agent | Work from Home
Posted on: 11-12-2024 17:46
Manager, Data Science (Remote)
Posted on: 16-07-2024 05:47
Full Stack Developer
Posted on: 13-09-2024 00:00
Customer Service Representative (MA) - Remote
Posted on: 13-12-2024 17:48
Remote Personal Aaaistant | CFOEDGE | $3k-$4k | Remote (US)
Posted on: 20-11-2024 13:46
Warehouse Order Fulfillment Specialist
Posted on: 01-11-2024 07:54
PCA needed ASAP...Manhattan,NY
Posted on: 06-12-2024 05:59
Online Chat Remote Jobs (Entry Level/Work From Home)- $35/Hr ? Part-Time
Posted on: 04-09-2024 00:00