Customer Service Representative (FT Mon-Friday 8:30a - 5:00p)
Summary
Communicates with internal and external individuals to obtain information, resolve issues, and maximize reimbursements for services. Monitors accounts to ensure correct reimbursement is received. Works closely with the manager and supervisors in formulating and implementing departmental objectives
Primary Responsibilities
?Answers incoming calls.
?May provide coordination of billing activities among peers, including recognition of problems and researching options for the manager.
?Performs billing/verification as assigned.
?Calculate out of packet amounts for advanced services.
?Contact patient with anticipated amount due.
?Responds to inquiries regarding patient accounts with appropriate and accurate information in a professional manner.
Education, Experience, and Knowledge
?High School diploma or equivalent.
?Two years of experience in medical billing and insurance verification.
?Two years of experience in a customer service environment.
?NextGen EPM software experience a plus.
?Epic software experience a plus. Skills and Abilities
?Must have keyboarding skills, be familiar with the Windows environment and have an understanding of various payer verification/claims software.
?Evidence of excellent communication skills both oral and written including the ability to spell accurately and write legibly.
?Excellent customer service skills.
?Must be very detail oriented
Physical Requirements
?Continuous sitting.
?Frequent use of computer (repetitive fine hand manipulation) and simple grasping of items.
?Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.
Similar Remote Jobs
Customer Service Representative (FT Mon-Friday 8:30a - 5:00p)
Posted on: 16-11-2024 00:00
Junior Data Entry Manager Fresher Job (Part time/Remote)
Posted on: 16-11-2024 00:00
Remote Customer Service: Great Pay and Flexible Schedules
Posted on: 16-11-2024 00:00
Data Entry - Team Lead ( Remote )
Posted on: 16-11-2024 00:00
Part-Time (34 hours/week) Data Entry Claims Intake Processor
Posted on: 16-11-2024 00:00
(Online Remote jobs) American Express Data Entry Jobs
Posted on: 16-11-2024 00:00
Work From Home Evening Part Time Jobs (Remote)
Posted on: 16-11-2024 00:00
Fluent English Customer Support Consultant Morocco Fully Remotely
Posted on: 16-11-2024 00:00
Remote Java Developer Job for Airline Company (Full-time)
Posted on: 16-11-2024 00:00
Social Media Content Moderator - Digital Content Reviewer
Posted on: 16-11-2024 00:00
Solutions Architect
Posted on: 16-07-2024 18:44
Underground Lineman - North Carolina
Posted on: 31-01-2025 09:58
Cashier
Posted on: 31-07-2024 19:12
Online Product Review
Posted on: 20-11-2024 13:45
Cella Careers is hiring: Pharmaceutical Editor (Remote) in Kenilworth
Posted on: 04-02-2025 19:21
Simple Flying - Image Creator
Posted on: 31-01-2025 09:58
benefits specialist sr (Remote)
Posted on: 16-07-2024 18:58
(US-Based Remote Job) Amazon Data Entry Jobs ?Hiring Now
Posted on: 16-07-2024 18:48
Manager, Creator Marketing (Latino)
Posted on: 22-10-2024 05:27
Remote Data Entry Associate
Posted on: 04-12-2024 05:41