Customer Service Representative (CSR)
Payvantage is leading the way among financing alternative businesses in the Wireless industry. We are currently experiencing huge growth in the company which leads to huge Opportunity for you! We are hiring a Customer Service Associate to help us keep growing. If you're dedicated and ambitious, Payvantage is an excellent place to grow your career. Don't hesitate to apply.
Responsibilities for Customer Service Associate
? Respond promptly and professionally to incoming customer inquiries by telephone, or email / Help Chat
? Conduct outbound communications to existing customers using telephone, email, and Chat
? Maintain an updated knowledge of the organization's products, services, and customer service policies
? Document customer interactions when necessary, compiling documents and forwarding information to interested parties
? Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
? Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
? Assist clients by demonstrating the use of goods and programs and answering any questions they may have
? Participate in training opportunities provided by the organization or by outside entities
? Establish and maintain good rapport with customers by using positive language and anticipating their needs
? Qualifications for Customer Service Associate:
? 2+ years of previous customer service experience a plus Friendly and welcoming manner with clients and other members of the customer service team
? Extensive knowledge of the company's policies, procedures, goods and services
? Familiarity with customer-relationship management (CRM) software programs
? Ability to explain complex concepts in a clear, simple manner to customers
? Strong command of written and verbal English
? Bilingual and Spanish speaking is a PLUS!
? Excellent organizational and multitasking skills
? Ability to maintain a calm and polite manner in stressful situations
? Willingness to cooperate with customers and management to resolve any issues that may arise
? Office and database software skills.
? Negotiation and conflict resolution skills.
? Speaking and listening skills.
? Multi-tasking and time management skills.
? Prioritization skills.
? Knowledge of relevant legal requirements.
? Ability to work independently
? Attention to detail
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
? Dental insurance
? Health insurance
? Paid time off
? Vision insurance
Shift:
? 8 hour shift
Application Question(s):
? What makes you the 'Perfect Fit' for this position?
Experience:
? Customer service: 1 year (Required)
Ability to Commute:
? Jonesboro, AR 72401 (Required)
Work Location: In person
Similar Remote Jobs
Customer Service Representative (CSR)
Posted on: 14-02-2025 07:17
Amazon Product Tester Careers-
Posted on: 14-02-2025 07:17
Sr Producer - Innovation Labs
Posted on: 14-02-2025 07:17
Cleaner in Cleveland Area
Posted on: 14-02-2025 07:17
Coca-Cola - Industrial Engineering Project Manager
Posted on: 14-02-2025 07:17
Life Insurance Agent - No Experience Required (Remote)
Posted on: 14-02-2025 07:17
(Hiring Urgently) Data Entry Virtual Work From Home
Posted on: 14-02-2025 07:17
CVS Part Time remote Careers (Remote Data Entry Jobs) - Hiring Now
Posted on: 14-02-2025 07:17
Surrogate ($150,000 Compensation)
Posted on: 14-02-2025 07:17
Pinterest Manager to Help Create, Schedule, & Optimize
Posted on: 14-02-2025 07:17
American Airlines Customer Support Representative (Work From Home)
Posted on: 05-09-2024 00:00
(Online Remote Jobs) Apple Virtual Jobs $25/Hour
Posted on: 24-01-2025 04:50
$17/hr. Work from home- Medical Benefits Rep***Kentucky ONLY***
Posted on: 29-08-2024 00:00
Principal Security Architect / Engineer (Infra, GCP)(Remote Or Hybrid)
Posted on: 05-01-2025 17:58
Part Time Evening Remote Data Entry Jobs pay For $31/h
Posted on: 05-07-2024 05:50
Remote Jobs at American Airlines ? The EliteJob In UAE
Posted on: 27-08-2024 00:00
Southwest Airlines Flight Attendant Hiring Now Flexible Schedule
Posted on: 12-09-2024 00:00
Regional Sales Manager ? Southwest- Dallas, Texas
Posted on: 20-11-2024 13:46
Remote Part Time Pharmacy Technician/ Customer Service (FT/PT)
Posted on: 28-01-2025 06:22
Remote Work From Home Data Entry Clerk / Typing Job at Recruit Monitor in New Yo
Posted on: 02-12-2024 03:10