Customer Service Representative - Behavioral Health (Mon-Fri 10:00AM-6:30PM EST) - Remote

Remote, USA Full-time Posted 2025-03-16

Overview

The Behavioral Health Customer Service Representative provides advocate care to assist members with their health needs, ensuring they understand their benefits and claims.

In Short
? Remote position, Monday-Friday 10:00AM-6:30PM EST
? Engage with members to understand their health needs
? Review member claim history for accuracy
? Explain member rights and responsibilities
? Build trusting relationships with members
? Perform financial data maintenance
? 1-3 years of customer service experience required
? Behavioral health experience preferred
? High School Diploma or GED required
? Eligible for bonuses and benefits
Requirements
? 1-3 years of Customer Service experience
? Experience in a Call Center atmosphere
? Preferred: Previous Behavioral Health experience
? Preferred: Medical or Insurance background
? Education: High School Diploma or GED required; Associates degree preferred
Benefits
? Full range of medical, dental, and vision benefits
? 401(k) retirement savings plan
? Employee Stock Purchase Plan
? Fully-paid term life insurance
? Short-term and long-term disability benefits
? Paid Time Off (PTO) and paid holidays
? Well-being programs and education assistance
? Discount programs with participating partners
? Free development courses
? CVS store discount

Apply for the Job

Customer Service Representative - Behavioral Health (Mon-Fri 10:00AM-6:30PM EST) - Remote

Similar Remote Jobs

Customer Service Representative - Behavioral Health (Mon-Fri 10:00AM-6:30PM EST) - Remote

[USA-Based At Home Jobs] Amazon Customer Service Representative - Hiring Now

Customer Chat Support Specialist (Remote / Entry Level / No Experience)

Join Our Dynamic Real Estate Team - Perfect for Aspiring Agents!

Technical Support Specialist ? Live Chat (Remote / No Phone Required)

Registered Nurse for Senior Home Care, case management w/ Flexible schedule

[Entry level remote jobs] CVS Data Entry Jobs $22/Hr ? WFH

No Experience Review Writer / Product Tester (Easy Work at Home)

[Entry Level/No Experience] Unitedhealth Group Junior Data Entry Clerk / Part?

Part-time Online Data Entry Job No Experience Required (Remote)- United States

Senior Product Manager (Fully Remote)

Work-at-Home Data Curation Specialist

Sr Director- Portfolio Leader

Disney Remote Work From Home Jobs (Data Entry)

Central Selling Associate - Millwork - REMOTE

United Airlines Data Entry Remote Jobs (Work From Home Jobs)

Surgical Tech - $1,878 per week

Part Time Remote Data Entry Job (Target Part Time)

Senior Director, Influencer Marketing (Contract Employee)

Field-Based HSS Clin Coordinator RN-Finney, Kearny, Hamilton, Greeley, Wichita, and Scott Counties, KS