Customer Service Representative - After Hours (REMOTE - US Hours)
This a Full Remote job, the offer is available from: United States
Our Client based in the US is offering Elderly Home Based Care and various other services...
They are seeking a Customer Services Representative to join their after hours team.
Fully remote position but based in South Africa.
The hours for this position offers flexibility, with a 3 day working week of 4 hour shifts per day and a Saturday and Sunday shift of 12 hours per day.
Responsibilities
? Answer all incoming calls.
? Resolve client and nurse queries that are within the scope of after-hours.
? Provide timely responses to queries that come in our texting platform.
? Notify clients and replace caregiver callouts as necessary.
? Confirm caregivers 1-2 hours before shift start.
? Perform initial intake for callers potentially interested in services.
? Document all scenarios on our platform, as well as update caregiver schedules as needed.
? Non-urgent Admin projects if time allows.
Requirements
Skills
? Fluent in English
? Compassionate and confident
? Responsible and reliable
? 10+ years? work experience in customer service + office duties.
? Adaptable and flexible regarding work hours
? Impeccable phone and computer skills
? Staffing and/or health care experience
? Experience working remotely and independently to the USA.
? Quiet and professional work-from-home environment
? Remotely set up with Wi-Fi and load-shedding back-up
This offer from 'iSTA Solutions' has been enriched by Jobgether.com and got a NaN% flex score
Similar Remote Jobs
Customer Service Representative - After Hours (REMOTE - US Hours)
Posted on: 14-10-2024 04:23
Sales Advisor ? The UPS Store #1229 ? Destin, FL
Posted on: 14-10-2024 04:23
Data Entry Clerk / Typing - Work from Home/ Remote
Posted on: 14-10-2024 04:23
Remote Inside Sales Representative: Work from Anywhere, No Cold Calling
Posted on: 14-10-2024 04:23
Apple At Home Careers - Data Entry Remote Jobs (Part-Time)
Posted on: 14-10-2024 04:23
Beginner Friendly Game Tester (Immediate Start / Work from Anywhere)
Posted on: 14-10-2024 04:23
Data Entry Clerk/Work From Home-Jobs/Online Data Entry Jobs/Part-Time Jobs/Typing Jobs/Home-Based
Posted on: 14-10-2024 04:23
(Part-Time Remote Jobs) Amazon Customer Service Jobs ? Hiring Now
Posted on: 14-10-2024 04:23
Remote Director of Technology Job for a Fintech Startup (Part-Time)
Posted on: 14-10-2024 04:23
Project Manager With Strong Ms Projects And Documentation Exp (Remote)
Posted on: 14-10-2024 04:23
Staff Engineer - Java (REMOTE)
Posted on: 31-07-2024 19:12
Customer Service Representative (Remote) ? The EliteJob In US
Posted on: 30-09-2024 00:00
YouTube Moderator Job, YouTube Jobs $30Hr ? Hiring Now
Posted on: 02-02-2025 00:00
American Express Customer Service Representative - Entry Level (Virtual)
Posted on: 20-11-2024 13:46
Virtual Customer Service Representative
Posted on: 16-07-2024 18:50
South Airlines Customer Service Careers $30/H ? Remote Job
Posted on: 31-01-2025 10:01
Hybrid Customer Care Pro- Corporate Card Member
Posted on: 05-11-2024 03:45
Disney Remote Jobs Texas $26Hr
Posted on: 30-12-2024 06:50
Business Compliance, Senior Manager Remote
Posted on: 16-07-2024 18:56
Customer Service And Call Center Jobs At Walmart ? US
Posted on: 01-07-2024 16:53