Customer Service Representative ( 45/hr )
Job Title: Customer Service Representative
Location: Remote
Job Type: Full-Time
Position Overview: As a Customer Service Representative, you will be the first point of contact for our customers, providing support and ensuring an exceptional experience. You will handle a variety of customer inquiries, resolve issues, and maintain a high level of customer satisfaction.
Key Responsibilities: ? Respond promptly and professionally to customer inquiries via phone, email, and chat. ? Resolve customer complaints and issues, ensuring a positive customer experience. ? Assist customers with product or service information, troubleshooting, and order processing. ? Document and update customer records based on interactions. ? Escalate complex issues to appropriate departments or team leads. ? Provide feedback on the efficiency of the customer service process. ? Stay updated on company products, services, and policies to provide accurate information. ? Participate in team meetings and training... sessions as required.
Qualifications: ? High school diploma or equivalent; some college or technical education preferred. ? Previous experience in customer service or a similar role. ? Strong communication skills, both verbal and written. ? Ability to work independently and manage time effectively in a remote setting. ? Proficiency in using customer service software, CRM systems, and Microsoft Office. ? Problem-solving skills with a customer-focused attitude. ? Ability to work flexible hours, including evenings and weekends, if required. ? Reliable internet connection and a dedicated home office space.
Benefits:
? Competitive salary and performance-based incentives.
? Flexible work schedule.
? Opportunities for career growth and development.
? Access to ongoing training and support.
? Employee discounts on company products/services
Similar Remote Jobs
Customer Service Representative ( 45/hr )
Posted on: 16-09-2024 00:00
Senior Software Engineer (Pega), Enterprise Systems
Posted on: 16-09-2024 00:00
REMOTE Call Center/ Customer Support Specialist
Posted on: 16-09-2024 00:00
Fedex Remote Jobs(Data Entry)up to $25/Hour
Posted on: 16-09-2024 00:00
Delivery Senior Workforce Analyst - Remote
Posted on: 16-09-2024 00:00
Teacher Assistant @ Gaston Virtual Academy
Posted on: 16-09-2024 00:00
Underwriting Assistant - FT Remote WFH
Posted on: 16-09-2024 00:00
Part-Time Customer Care Professional (25 hours)
Posted on: 16-09-2024 00:00
Academic Coach (Special Education) ? Remote
Posted on: 16-09-2024 00:00
Outbound Call Center Rep - Remote
Posted on: 16-09-2024 00:00
Assistant Controller (Remote)
Posted on: 31-01-2025 09:56
Recruiter (Remote) - Work From Home Job
Posted on: 16-07-2024 18:38
Part-Time Customer Service Jobs – Start Now
Posted on: 12-09-2024 00:00
Customer Service Representative I - Summer Employment
Posted on: 31-01-2025 10:00
Remote Call Center Customer Service Representative
Posted on: 13-09-2024 00:00
IoT & Data Analytics Enablement Specialist
Posted on: 25-09-2024 00:00
Enterprise Account Director (Remote - East/Midwest Region)
Posted on: 27-09-2024 00:00
Sr Reconciliation Rep (Remote, $17/hour)
Posted on: 24-09-2024 00:00
Bookkeeper (Remote) FT/PT
Posted on: 16-07-2024 18:37
Remote Legal Transcriptionist - Work From Home
Posted on: 13-12-2024 17:48