Customer Service Representative
As a Virtual Customer Service Representative for Travel, you will play a crucial role in providing exceptional customer service to clients with their travel-related inquiries and concerns. Your responsibilities will include:
? Responding to customer inquiries via phone, email, and chat regarding travel bookings, reservations, and general travel information
? Assisting customers with booking... flights, hotels, rental cars, and other travel services according to their preferences and budget
? Providing guidance and support to customers in navigating travel websites and online booking platforms
? Resolving customer issues and complaints in a professional and timely manner, ensuring customer satisfaction
? Educating customers on travel policies, procedures, and travel-related regulations
? Collaborating with internal teams such as reservations, sales, and operations to address customer needs effectively
? Maintaining accurate records of customer interactions, transactions, and feedback
? Upselling additional services or travel packages to enhance the customer experience and increase revenue
Requirements: ? Previous experience in customer service or a related field is preferred but not required ? Excellent communication skills, both verbal and written ? Strong problem-solving abilities and a customer-focused mindset ? Proficiency in using customer relationship management (CRM) software and online communication tools ? Ability to work independently and efficiently in a remote work environment ? Knowledge of travel industry trends, destinations, and travel booking platforms is a plus ? Flexibility to work in shifts, including evenings, weekends, and holidays as needed
You can earn up to $65,000 yearly in commission! If you're passionate about helping customers and thrive in a virtual work setting, this could be an exciting career for you!
Powered by JazzHR
ckd9Ugk2m3
Similar Remote Jobs
Customer Service Representative
Posted on: 02-08-2024 17:48
Electronic Health Record Specialist I
Posted on: 02-08-2024 17:48
Chat Moderator (Remote)
Posted on: 02-08-2024 17:48
Amazon Flex Specialist
Posted on: 02-08-2024 17:48
Flexible Customer Service Jobs Available Now - 19 Per Hour
Posted on: 02-08-2024 17:48
Kohls Data Entry Remote Jobs - Entry Level /No Experience - Apply Now
Posted on: 02-08-2024 17:48
Indeed remote jobs
Posted on: 02-08-2024 17:48
Remote Customer Service Call Center Representative (Service BDC)
Posted on: 02-08-2024 17:48
Work From Home No Experience Chat Agent
Posted on: 02-08-2024 17:48
(Online Data Entry Job) Tesla Customer Service Remote Jobs
Posted on: 02-08-2024 17:48
Entry Level Sales and Marketing Representative
Posted on: 28-11-2024 04:55
Social Media and Customer Service Associate ( Tesla Remote Jobs)
Posted on: 31-01-2025 10:01
Off Premise Sales Account Manager
Posted on: 02-09-2024 00:00
Senior Staff Engineer- Data Center Hardware (REMOTE)
Posted on: 03-08-2024 00:00
Senior Donation Coordinator (Night Shift: 5pm - 5am)
Posted on: 31-01-2025 10:00
Customer Support Lead - Night Shift
Posted on: 26-09-2024 00:00
Remote Online Secondary Technical Education Teacher
Posted on: 23-02-2025 00:00
Bilingual Receptionist - ALWAYS Work From Home!
Posted on: 06-02-2025 00:00
Looking for Google Cloud Trainer - Part time
Posted on: 05-09-2024 00:00
Remote Web Front-End Engineer Jobs | Turing
Posted on: 02-12-2024 03:10