Customer Service Representative - 100% REMOTE
Job Description
A Customer Service Representative ideally would have startup experience who embraces versatilities and a fast-paced working environment. This person must be able to multitask, be adaptive to business needs, have very positive energy, be collaborative, and be customer-centric...
Responsibilities
? Respond to all inbound inquiries (phone, email, and chat) from applicants with effective communication and problem solving skills.
? Provide technical assistance to applicants allowing them to complete their applications.
? Navigate a computerized system for responding and/or troubleshooting to applicants questions.
? Must have excellent verbal and written communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.
? Strong interpersonal skills, verbal and written communication skills, and most importantly the ability to empathise with applicants.
? Become and remain knowledgeable about all FORWARD application programs to provide excellent applicant support
? Identify inefficiencies in workflows and suggest solutions.
Qualifications
? 2+ years of customer service experience, effective communication skills both orally and in writing
? You are technically savvy and able to learn new systems and processes quickly
? Strong ability to work well with people from varied cultural, socioeconomic, educational, and experiential backgrounds
? Demonstrated ability to work independently and to adapt quickly to new challenges
? Ability to work with a high volume of activity (phone, email, and chat)
? Bilingual abilities preferred; English/Chinese (Mandarin)/Spanish
? High level of organization and attention to detail
? 6 am-3 pm schedule preferred
? Have U.S. work authorization
Additional Information
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Similar Remote Jobs
Customer Service Representative - 100% REMOTE
Posted on: 16-07-2024 18:36
Call Center Representative - Remote
Posted on: 16-07-2024 18:36
Customer Service Representative (REMOTE)
Posted on: 16-07-2024 18:36
Yelp Customer Service Jobs(at Work Home)
Posted on: 16-07-2024 18:36
Part-time Employment Lawyer (REMOTE)
Posted on: 16-07-2024 18:36
Data entry specialist
Posted on: 16-07-2024 18:36
Copy Editor (Part Time)
Posted on: 16-07-2024 18:36
WorkfromHome Part Time Phone Sales - All leads provided - $1200per...
Posted on: 16-07-2024 18:36
Senior Researcher (Part-time)
Posted on: 16-07-2024 18:36
(US-Based Remote Job) Amazon Online Chat Jobs No Experience ...
Posted on: 16-07-2024 18:36
FedEx Customer Support Executive
Posted on: 09-11-2024 04:39
Accounting Manager - First Choice Food and Beverage Solutions
Posted on: 15-12-2024 15:02
Team Manager, Interventions, Interventions
Posted on: 23-02-2025 00:00
(Live Chat Remote Jobs) Fedex Part-Time Remote $30/H- work from home (WFH)
Posted on: 24-01-2025 04:50
Disney Careers Remote (Work From Home Jobs At Disney)
Posted on: 16-07-2024 18:39
Intern, IT - Information Security (Summer 2025)
Posted on: 06-12-2024 06:00
Production Supervisor
Posted on: 16-07-2024 18:50
Database Validation Analyst (Remote/Flexible)
Posted on: 31-01-2025 09:58
Entry Level/ Data Entry Operator - Remote
Posted on: 16-01-2025 19:16
Nursing Aide / CNA + $21+/hr + Flexible On-Demand Shifts + W-2 Status in Neptune City, NJ ? (job id: 1683705371)
Posted on: 09-10-2024 00:00