Customer Service Rep (Call Center- Bilingual Spanish)
Remote, USA
Full-time
Posted 2025-03-16
Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida. ? *Position can be 100% remote, MUST be able to pick up equipment in Tallahassee** These roles are part-time (25 hours/week). Customer Service Representative Benefits: ? Dental/Vision insurance /401(k)/PTO ? Employee Wellness Program ? Available shifts from 8:00am to 8:00pm, Monday through Friday ? Comprehensive and ongoing training ? Strong company culture with career growth opportunities Call Center Additional Benefits: ? Eligibility for up to a $400 hiring bonus! ? Eligibility for employee referral incentives up to an additional $400! Customer Service Representative Responsibilities: ? Assisting individuals and families gain access to health care services ? Reviewing and determining eligibility and enrollment on assigned workload. ? Providing quality customer service and support. Customer Service Representative Qualifications for the position include: ? Team Player with excellent communication skills. ? Customer-focused with a passion for helping people. ? Strong PC Proficiency with a willingness to learn new applications. ? Maintain confidentiality of personal health information. ? Minimum of two years? experience in health care industry required. ? Minimum of one year eligibility experience preferred. ? Understanding of FL Medicaid programs preferred. ? Associates degree preferred. ? Bilingual skills (Spanish or Creole) strongly preferred. AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers ?The Enlightened Choice in Health Service Management? Additional Titles: Call Center Call Center rep call center professional Customer Service Customer Service Rep Customer Service Representative Customer Service/Call Center Remote Customer Service Job Type: Part-time Pay: $13.00 - $14.00 per hour Expected hours: 25 per week Benefits: ? 401(k) ? 401(k) matching ? Dental insurance ? Flexible schedule ? On-the-job training ? Paid time off ? Referral program ? Vision insurance ? Work from home Location: ? Orlando, FL (Required) Work Location: Remote
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