Customer Service Rep

Remote, USA Full-time Posted 2025-03-13

Overview:

The Customer Service Representative will be the voice of the company, as they are the representative handling the inbound and outbound calls from our clients, insureds, and other external customers. Responsible for handling all inquiries including but not limited to phone calls and emails with timeliness and efficiency...

Essential Functions:
? Manage large volume of inbound and outbound calls, emails with efficiency and timeliness.
? Route calls to appropriate person and/or department as necessary.
? Escalate any customer/client/insured concerns to leadership as necessary.
? Follow company guidelines and procedures for communications.
? Inputting data into claim intake forms.
? Placing outbound phone calls directly to insureds as assigned.
? Providing support for a variety of administrative tasks.
? Communicating with RYZE adjusters to determine availability and suitability for certain claims.
? Other duties as assigned.

Requirements: ? High School Diploma required, Bachelor's degree preferred. ? 1-2 years of Customer Service experience. ? Good organization and time management skills. ? Analytical and proactive. ? Proficient oral and written communication is a must. ? Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook. ? Good organization and time management skills. ? Ability to speak Spanish a plus

Apply Job!

Apply for the Job

Customer Service Rep

Similar Remote Jobs

Customer Service Rep

Remote Speech-Language Pathologist

Kitchen/Bath Project Designer

Kitchen/Bath Product Designer

YouTube Strategy Manager

Call Center Representative

Prior Authorization Representative

Data Entry Clerk

Guest Service Representative

Customer service representative

Remote Pediatric Telephone Triage Registered Nurse RN Night Shift

Fac Oper. Svcs Job Fair - Laundry System Mechanic 2/6/25

Business Intelligence/Data Analyst (Remote)

Social Care Specialist [Part-Time, Contract] (@Hybrid, Bellevue)

Remote Outbound Representative - Healthcare | WFH

FedEx Virtual Remote Job $75000/Year - Claim Your Spot

Online Marketing Strategist Jobs ? Remote Work Opportunities at $95,000-$123,000 Per Year

Client Specialist (Remote within Oregon or Washington)

(Online Remote) Amazon Data Entry Jobs ? Hiring Now

(Remote Job Work From Home) - Get Started-Walmart Customer Care