Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements And Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Powered by JazzHR
Pso1b1iUFn
Similar Remote Jobs
Customer Service (remote work )
Posted on: 17-12-2024 18:01
Cybersecurity Engineer @ Richmond VA
Posted on: 17-12-2024 18:01
Tele-Special Education Teacher Remote, Michigan-Based
Posted on: 17-12-2024 18:01
WFH Call Center Agent (Remote)
Posted on: 17-12-2024 18:01
Future Opportunities - United States
Posted on: 17-12-2024 18:01
Booking Assistant for Travel (Virtual)
Posted on: 17-12-2024 18:01
Data Entry Specialist (Part-Time, Evening)
Posted on: 17-12-2024 18:01
Receptionist / Adminstrative Assistant (Remote)
Posted on: 17-12-2024 18:01
Work From Home- Admin Assistant
Posted on: 17-12-2024 18:01
Needed Virtual Assistant - Remote
Posted on: 17-12-2024 18:01
Remote Inbound Customer Support Sales
Posted on: 03-10-2024 00:00
Walmart Part Time Remote Data Entry Job? Hiring Now
Posted on: 21-02-2025 00:00
American Express Customer Service Representative - Entry Level (Virtual)
Posted on: 16-11-2024 00:00
Customer Service (remote work )
Posted on: 11-12-2024 17:45
(Entry Level/No Experience Required) Walmart Data Entry Work From Home Jobs ? Apply Now
Posted on: 18-09-2024 00:00
Work From Home Amazon Jobs - No Experience/Entry Level
Posted on: 16-07-2024 18:49
EverCommerce - Senior Marketing Manager - Remote (US/CAN)
Posted on: 16-07-2024 18:37
Autonomous Driving Solutions, Senior Corporate Development Partner Remote
Posted on: 11-01-2025 15:34
Maintenance Technician- 2nd Shift
Posted on: 03-08-2024 00:00
Account Executive
Posted on: 16-07-2024 18:41