Customer Service ( Remote work)

Remote, USA Full-time Posted 2025-03-16

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)

Apply Job!

Similar Remote Jobs

Customer Service ( Remote work)

Posted on: 28-11-2024 04:55

Costco Logistics Member Experience Clerk

Posted on: 28-11-2024 04:55

Expert World History Teacher/ Tutor

Posted on: 28-11-2024 04:55

Senior Content Designer ? Acquisition

Posted on: 28-11-2024 04:55

Healthcare Enrollment Specialist - Remote

Posted on: 28-11-2024 04:55

Junior Level Developer - Remote

Posted on: 28-11-2024 04:55

Senior Contract Surety Underwriter - East

Posted on: 28-11-2024 04:55

Live Chat Support – Amazon Remote Jobs

Posted on: 12-09-2024 00:00

Collections Agent - Remote

Posted on: 04-02-2025 19:18

Remote Tutor in Renewable Energy | WFH

Posted on: 02-01-2025 03:58

Data entry customer

Posted on: 07-08-2024 00:00

Enterprise Data Analyst Senior

Posted on: 31-01-2025 09:58

Virtual Assistant - Remote

Posted on: 16-07-2024 18:59

TRANSCRIPTIONIST - HISTOLOGY

Posted on: 21-02-2025 00:00