Customer Service Jobs – Full-Time [Entry Level] – Corona

Remote, USA Full-time Posted 2025-03-14

Job Summary


Job Type: Full-Time



Salary: $15 – $18 per hour



Working Hours: 40 hours per week



Company: Amazon



Location: California



Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) matching


Job Description


We are looking for enthusiastic and dedicated Customer Service Representatives to join our team in Corona, California. As a Customer Service Representative at Amazon, you will be the face of our company, providing world-class service to our customers.


Requirements



  • High School Diploma or GED

  • Strong communication skills in English

  • Basic computer knowledge and typing skills

  • Ability to work flexible hours, including weekends and holidays

  • Positive attitude and ability to work well in a team environment


Responsibilities



  • Respond to customer inquiries via phone, email, and chat

  • Resolve customer issues promptly and efficiently

  • Provide information about products and services

  • Process orders, returns, and exchanges

  • Maintain accurate customer records

  • Escalate complex issues to appropriate departments


Benefits



  • Comprehensive Health, Dental, and Vision Insurance

  • Paid Training Programs

  • Generous Paid Vacation and Sick Leave

  • 401(k) Retirement Plan with Company Match

  • Employee Discounts

  • Opportunities for Career Advancement


Educational Qualifications


High School Diploma or GED required. Additional certifications in customer service or related fields are a plus.


Experience


Previous experience in customer service or a related field is preferred but not required. We provide comprehensive training to all new employees.


Company Overview


Amazon is a global leader in e-commerce and technology. We pride ourselves on our customer-centric approach and strive to provide the best shopping experience possible. Our team is dedicated to innovation, excellence, and creating a supportive work environment for our employees.


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