Customer Service Call Center Representative (Emergency Response) - Remote - Work from Home
Work from home and provide superior customer service in an emergency contact/call center environment through phone and other channels of correspondence.
? Handle questions and concerns regarding weather related emergencies with the highest degree of courtesy and professionalism.
? Communicate and provide accurate answers to resolve end-users' questions and concerns.
? Display empathy, have a passion for customer service excellence, and enjoy helping people, especially those impacted by weather related incidents.
? Use a respectful and tactful manner to effectively deal with difficult situations.
? Maintain knowledge of systems/applications/products serviced by the contact center.
? Ability to follow strict work instructions and procedures.
? Adapt to continual changes to work instructions and procedures.
? Available for a flexible schedule from 7 AM to 12AM ET, Monday through Sunday.
? Attend training as needed.
? Listen to performance feedback and integrate suggestions into your... daily tasks.
? Demonstrate a strong attendance record and excellent work ethic.
Qualifications and Skills
? Must be a U.S Citizen
? Effective listening & comprehension skills
? Ability to closely follow instructions
? Outstanding verbal & written communication skills
? Analytical & resourceful problem-solving skills
? Proper telephone etiquette
? High level of accuracy & attention to detail
? Computer literacy, technical aptitude & familiarity with basic office software systems
? Ability to work independently & in a team setting
? Must be able to pass a Public Trust Background Check
Join our team as a Call Center Representative where your contributions will make a difference!
Job Type: Full-time
Pay: $21.50 per hour
Benefits:
? Work from home
Experience:
? Call center: 1 year (Preferred)
? Customer service: 1 year (Preferred)
Work Location: Remote
Similar Remote Jobs
Customer Service Call Center Representative (Emergency Response) - Remote - Work from Home
Posted on: 07-11-2024 05:43
Virtual Assistant (Remote) - Earn 18 to 21 Hourly - No Degree Required
Posted on: 07-11-2024 05:43
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
Posted on: 07-11-2024 05:43
Amazon Flex is hiring: Amazon Flex Delivery Driver - Earn /hr in Brownsville
Posted on: 07-11-2024 05:43
Amazon Flex is hiring: Amazon Flex Delivery Driver - Earn /hr in Denmark
Posted on: 07-11-2024 05:43
Entry Level Data Entry Role (No Work Exp Required - New Grads Welcome)
Posted on: 07-11-2024 05:43
IRS Hiring Event for Entry-Level Clerical Job Opportunities, November 19 and 20, 2024
Posted on: 07-11-2024 05:43
Netflix Work From Home Jobs (Full Time, Starting) - Work From Home Jobs
Posted on: 07-11-2024 05:43
Walmart Data Entry Work From Home Jobs - Part Time - No Experience Required
Posted on: 07-11-2024 05:43
Remote Evening (12pm-9pm) 7 on 7/14 off, 100% Neuro: $550K + $80K Sign-On Bonus!
Posted on: 07-11-2024 05:43
Tester (IT Services)
Posted on: 24-10-2024 05:37
Regional Care Management Director (Remote)
Posted on: 20-01-2025 06:20
Staff Technical Product Management (Tech) REMOTE
Posted on: 05-10-2024 00:00
Remote Amazon Data Entry Jobs Hiring (URGENT) - Part-Time
Posted on: 29-07-2024 17:09
Home-Based Assistant - Entry Level
Posted on: 28-11-2024 04:55
Social Media Coordinator
Posted on: 16-07-2024 18:35
Remote Jobs with No Degree | Flexible Roles | $25-$35/hr
Posted on: 08-01-2025 08:06
Senior Software Engineer - Supply Chain - Sourcing (Remote)
Posted on: 28-01-2025 06:22
LPN Home Care Nurse
Posted on: 16-12-2024 16:52
Luxury Inn & Airbnb Operations Manager Job ? Asheville, NC
Posted on: 12-12-2024 19:16