Customer Service Agent - Remote Call Center
Job Title: Remote Account Specialist
Department: Operations
Reports To: Call Center Supervisor
Position location: This is a remote position; however candidates must reside in the states of KS, MO, or OK in order to be considered
Job Summary
Our Remote Account Specialists provide excellent customer service in a remote call center environment. They handle inbound and outbound calls to assist our customers with applications, information verification, and payment support.
What you?ll do:
? Handle all correspondence with customers using confidence, courtesy, and professionalism to support the department?s vision of a customer centric call center
? Effectively communicate Terms and Conditions and the value of our product
? Assist customers with filling out application via telephone
? Answer customer questions regarding applications and customer accounts
? Verify accuracy of all information provided on online application
? Take payments via telephone and provide payment assistance... options when available
? Submit applications and relay results to the customer
? Understand the need to escalate customer calls when appropriate
? Maintain database on new and existing customers
? Meet quality and productivity goals
? Other duties as assigned
What we offer:
? Full-Time employment
? Paid Training
? Paid time off and Paid Holidays after 90 days
? All equipment provided
? Weekly, monthly, and yearly incentives
? Employer paid Health, Dental, Life Insurance, and Short-Term Disability after 60 days
? Vision, Critical Illness, Long Term Disability, Accident insurance also available after 60 days
? 401(k) with company match after 6 months according to plan documents
Remote work requirements: ? Reside in Oklahoma, Kansas, or Missouri ? Internet service with a wired connection to router, minimum download speed of 10Mbps (satellite based ISP's are not compatible) ? Work afternoons, evenings, and weekends as scheduled ? Quiet, office-like workspace, free of distraction
Other requirements: ? High School Diploma or GED ? 1 to 3 months related experience and/or training
Similar Remote Jobs
Customer Service Agent - Remote Call Center
Posted on: 22-09-2024 00:00
Apple At Home Advisor Jobs in Canada
Posted on: 22-09-2024 00:00
Therapists Needed - Fully Remote & Flexible
Posted on: 22-09-2024 00:00
Live Chat Jobs ? Remote Work Part-Time
Posted on: 22-09-2024 00:00
Remote Virtual Special Education Teacher | WFH
Posted on: 22-09-2024 00:00
Part-Time Remote Administrative Assistant ? Property Management
Posted on: 22-09-2024 00:00
Temporary Call Center Representative (Work at Home)
Posted on: 22-09-2024 00:00
Remote Instructor for Blueprint Reading | WFH
Posted on: 22-09-2024 00:00
Flexible Work-from-Home Data Entry & Research Participant
Posted on: 22-09-2024 00:00
Customer Service Representative - Work From Home
Posted on: 22-09-2024 00:00
Paid Media Manager (Meta, Google, YouTube, TikTok, Pinterest)
Posted on: 28-11-2024 04:55
Papa Pal (Caregiver) in Jacksonville, FL
Posted on: 22-11-2024 05:34
Apple Part-Time Home Advisor: Remote Tech Support Opportunity
Posted on: 14-02-2025 07:18
Remote Customer Care Chat Specialist | Start Today | Home-Based Role with Flexible Hours
Posted on: 21-02-2025 00:00
SEM Marketing Lead Experiences & Services
Posted on: 17-12-2024 18:02
Package Delivery Driver ? Eugene, OR
Posted on: 09-12-2024 18:32
CVS Full Time Specialty Remote Jobs – Work From Home Job
Posted on: 12-09-2024 00:00
Customer Service Representative, Nebraska Remote
Posted on: 23-10-2024 04:42
Junior Technical Artist
Posted on: 20-08-2024 00:00
Amazon Data Entry Jobs At Home
Posted on: 26-12-2024 06:11