Customer Care Tech 1

Job Description:

Provides receptionist and clerical support in preparing, coordinating and compiling patient records, answering phones, and scheduling appointments...

Scope

1.Establish, inventory and replenish adequate supply levels, including exchange and parcarts to support daily activities for nursing and ancillary departments.
? Documents all supply replenishment performed enter issues/ credits, patient care equipment and charges.
? Processes patient and supply charges for interfacing and dayclose activities
? Monitors, rotates, removes and documents all outdated and overstocked supplies, checking for any damage to items.
? Enters supply replenished par level forms, including par, Pyxis inventory, or exchange carts to support daily activities for nursing and ancillary departments.
? Verifies inventory and control levels for all nursing and schedules ancillary departments.
? Physically stocks, and pick needed supplies for delivery to nursing and ancillary departments.
? (All SCL jobs) Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
? (All SCL jobs) Performs other duties as assigned.
? (If applicable) May be required to float to other departments (within scope of competency and qualifications) based on business need.
? (If applicable) May be required to be placed on-call during a regularly scheduled shift.

Minimum Qualifications

Required

High School Diploma or GED is required

Preferred

To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Anticipated job posting close date:

08/14/2024

Location:

St. Marys Regional Hospital

Work City:

Work State:

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

We care about your well-being ? mind, body, and spirit ? which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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