Customer Care Analyst (Remote) - (Job Number: 824922)
Employer Industry: Customer Experience Analysis
- Why consider this job opportunity...
- Competitive salary up to $5,250.00/month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Telecommuting offered from anywhere within the State of Texas
- What to Expect (Job Responsibilities):
- Conduct customer journey mapping to identify key touchpoints and areas for improvement
- Analyze customer feedback from various channels
- Develop customer personas based on demographic, behavioral, and psychographic data
- Provide actionable insights to stakeholders to enhance customer experiences
- Monitor key performance indicators related to customer satisfaction and loyalty
- What is Required (Qualifications):
- Graduation from an accredited four-year college or university, plus three years full-time experience in research and/or planning
- Strong proficiency in data analytics tools and techniques
- Excellent communication skills, both written and verbal
- Proficiency in customer feedback management platforms and CRM software
- Familiarity with statistical analysis and data visualization tools
- How to Stand Out (Preferred Qualifications):
- A master?s degree in Business, Marketing, Data Analytics, or related field
- Proven experience in data analysis and interpretation
- Familiarity with design programs and tools such as Photoshop, Illustrator, and Canva
- Strong project management skills to drive initiatives from concept to implementation
- Basic knowledge of languages like HTML, CSS, and JavaScript
#CustomerExperienceAnalysis #DataAnalytics #RemoteWorkOpportunity #CompetitivePay #Telecommuting
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
Similar Remote Jobs
Customer Care Analyst (Remote) - (Job Number: 824922)
Posted on: 03-08-2024 00:00
Customer Service Representative - Live Chat (FULLY REMOTE)
Posted on: 03-08-2024 00:00
Sales Representative Entry Level - Remote | WFH
Posted on: 03-08-2024 00:00
Netflix Data Entry Job (Entry Level) In Bolivia
Posted on: 03-08-2024 00:00
Disney Data Entry Remote Jobs $30/Hour - WFH
Posted on: 03-08-2024 00:00
eBusiness Customer Care Associate - On Site (Non-Remote)
Posted on: 03-08-2024 00:00
Apple Part-Time Home Advisor: Remote Tech Support Opportunity
Posted on: 03-08-2024 00:00
Conversational and In-Depth Script Writer for YouTube Content
Posted on: 03-08-2024 00:00
Amazon Work From Home Data Entry Remote Jobs
Posted on: 03-08-2024 00:00
Airbnb Customer Service Agent - Contract to Hire
Posted on: 03-08-2024 00:00
Surgical Sales Specialist - ATT - Central Pennsylvania
Posted on: 24-01-2025 00:00
Quality Assurance Technician (1pm-9:30pm)
Posted on: 11-01-2025 15:33
Remote ? American Airlines Data Entry Jobs $27/Hour
Posted on: 27-09-2024 00:00
Virtual Assistant for a Staffing Agency in the US (Home Based Part Time)
Posted on: 31-01-2025 10:03
Sr. Cloud Infrastructure Engineer - GCP (Remote)
Posted on: 21-11-2024 08:14
Staff Software Engineer (Remote)
Posted on: 27-08-2024 00:00
*100% Remote* Contact Center Agent - Customer Service Rep
Posted on: 23-09-2024 00:00
Remote Online Assistant / Content Moderator (Beginner Level)
Posted on: 04-02-2025 19:20
Conflict Resolution for Teens Tutor
Posted on: 28-01-2025 06:21
Entry Level Call Center Agent - Remote
Posted on: 24-10-2024 05:38