Customer Care Agent - Part-Time Flex Schedule

Remote, USA Full-time Posted 2025-06-13

Description:
? Provide exceptional support to prospective and current students
? Address student inquiries, troubleshoot issues, and guide students through program enrollment and completion
? Act as the first point of contact for students
? Monitor student progress and engagement
? Assist students with platform navigation and technical troubleshooting
? Maintain accurate records of student interactions and progress
? Assist in the planning and execution of virtual student events and engagement initiatives
? Identify and escalate complex student concerns as needed

Requirements: ? 3-7+ years of experience in customer service, student support, or sales, preferably in an education or wellness-related field ? Strong communication skills with the ability to build rapport and provide outstanding customer care ? Experience working with CRM systems (Salesforce preferred) and customer support tools (Zendesk, live chat, email support) ? Ability to multitask, prioritize responsibilities, and remain adaptable in a fast-paced environment ? A passion for health, wellness, and education is a plus ? Bilingual in Spanish is a plus

Benefits:
? Sick days, accrued based on hours worked
? 401K plan with employer contribution of up to 4%
? Free access to our educational offerings
? Weekly virtual wellness sessions, which have included virtual yoga and meditation classes
? A variety of seasonal health and wellness perks

Apply for the Job

Customer Care Agent - Part-Time Flex Schedule

Similar Remote Jobs

Customer Care Agent - Part-Time Flex Schedule

Remote Entry-Level Data Entry Specialist ? Walgreens

Entry Level Data Entry Clerk (100% Remote)

Walmart Part Time Remote Data Entry Job

Service Center Technician (Night Shift Starts Midnight)

American Airlines Remote Customer Service Careers $25/Hour

Travel RN - Emergency Room (Evening Shift)

Travel RN - Emergency Room (Evening Shift)

(Online Remote Jobs) Apple Virtual Jobs $25/Hour

Customer Dispatch Support - Night shift REMOTE

Customer Care Specialist, Commercial Insurance- 100% Remote

CUSTOMER SERVICE REPRESENTATIVE - IN NEW YORK STATE - Remote | WFH

Field Engineering Spec II

Netflix Remote Jobs No Experience | Netflix Remote Jobs Salary $300 Day ?MySmartPros

Illinois Amazon Package Delivery Driver

Work From Home Data Entry

Entry Level Life Agent - No Experience Necessary (Remote)

Amazon Data Entry Jobs from Home ? No Experience Needed

Work from home-Customer Support Agent

Legal Transcriber - Freelance