Customer Care Agent - Part-Time Flex Schedule

Remote, USA Full-time Posted 2025-03-15

Description:
? Provide exceptional support to prospective and current students
? Address student inquiries, troubleshoot issues, and guide students through program enrollment and completion
? Act as the first point of contact for students
? Monitor student progress and engagement
? Assist students with platform navigation and technical troubleshooting
? Maintain accurate records of student interactions and progress
? Assist in the planning and execution of virtual student events and engagement initiatives
? Identify and escalate complex student concerns as needed

Requirements: ? 3-7+ years of experience in customer service, student support, or sales, preferably in an education or wellness-related field ? Strong communication skills with the ability to build rapport and provide outstanding customer care ? Experience working with CRM systems (Salesforce preferred) and customer support tools (Zendesk, live chat, email support) ? Ability to multitask, prioritize responsibilities, and remain adaptable in a fast-paced environment ? A passion for health, wellness, and education is a plus ? Bilingual in Spanish is a plus

Benefits:
? Sick days, accrued based on hours worked
? 401K plan with employer contribution of up to 4%
? Free access to our educational offerings
? Weekly virtual wellness sessions, which have included virtual yoga and meditation classes
? A variety of seasonal health and wellness perks

Apply for the Job

Customer Care Agent - Part-Time Flex Schedule

Similar Remote Jobs

Customer Care Agent - Part-Time Flex Schedule

Remote Entry-Level Data Entry Specialist ? Walgreens

Travel RN - Emergency Room (Evening Shift)

Hiring for Entry Level Quality Analyst Role

Full Time OT Job (PA) - REMOTE

BCBA - Part-Time After-School (Remote or In-Person)

FULLY REMOTE Evening DP Work flow Coordinator

Remote Work Opportunities (Admin Data Entry Clerks)

Remote Sales Reps Wanted: Lucrative Opportunity Awaits

Software Engineer, L5, Ads Creatives & Policy

Senior Project Manager

Live-In Home Health Aides (HHAs) & (PCA) Top Dollar Paid!

Sales Executive : Presales ( evening shift)

American Express Entry-Level Virtual Assistant Job

Disney Work At Home Job $27/Hour ? DPS

Laboratory Processor - Full Time - Evening Shift - Pittsburgh, PA

Social Media Producer (Part-time) ABC News Studios

TurboTax Product Specialist (Work From Home) - Certification Bonus included!

Amazon Customer Support Specialist (Remote) Up to $35 An Hour

Idaho Fully Remote Special Education Teacher (Spring Semester)