Customer Care Agent - Part-Time Flex Schedule
Description:
? Provide exceptional support to prospective and current students
? Address student inquiries, troubleshoot issues, and guide students through program enrollment and completion
? Act as the first point of contact for students
? Monitor student progress and engagement
? Assist students with platform navigation and technical troubleshooting
? Maintain accurate records of student interactions and progress
? Assist in the planning and execution of virtual student events and engagement initiatives
? Identify and escalate complex student concerns as needed
Requirements: ? 3-7 years of experience in customer service, student support, or sales, preferably in an education or wellness-related field ? Strong communication skills with the ability to build rapport and provide outstanding customer care ? Experience working with CRM systems (Salesforce preferred) and customer support tools (Zendesk, live chat, email support) ? Ability to multitask, prioritize responsibilities, and remain adaptable in a fast-paced environment ? A passion for health, wellness, and education is a plus ? Bilingual in Spanish is a plus
Benefits:
? Sick days, accrued based on hours worked
? 401K plan with employer contribution of up to 4%
? Free access to our educational offerings
? Weekly virtual wellness sessions, which have included virtual yoga and meditation classes
? A variety of seasonal health and wellness perks
Similar Remote Jobs
Customer Care Agent - Part-Time Flex Schedule
Posted on: 21-02-2025 00:00
Southwest Airlines Customer Service Remote Jobs $18/Hr
Posted on: 21-02-2025 00:00
Entry Level Lab Technician- Up To 23/hr
Posted on: 21-02-2025 00:00
Customer Dispatch Support - Night shift REMOTE
Posted on: 21-02-2025 00:00
Entry Level Fully Remote No Experience Needed
Posted on: 21-02-2025 00:00
Credit Support Analyst | WFH India Based
Posted on: 21-02-2025 00:00
Fraud Customer Support Senior Specialist- 3rd shift
Posted on: 21-02-2025 00:00
Walmart Jobs (Remote) $40/H - Job Vacancy
Posted on: 21-02-2025 00:00
Remote Bookkeeping, Accounting, Tax and Audit Positions
Posted on: 21-02-2025 00:00
Tier 2 Service Desk- Remote- 3rd shift
Posted on: 21-02-2025 00:00
Affiliate Marketing Manager
Posted on: 19-02-2025 06:28
Walgreens Data Entry (Remote, Part/Full Time) ??Hiring Now
Posted on: 07-09-2024 00:00
Construction Scheduler (Remote, Part-Time) - VAMC Nashville
Posted on: 19-02-2025 06:28
CVS Remote (Data Entry Jobs) $20/H Work From Home Job
Posted on: 27-11-2024 06:07
[Entry Level/No Experience] Verizon Data Entry Jobs
Posted on: 16-11-2024 19:13
Fully Remote Lead Management Position - SP
Posted on: 16-01-2025 19:16
Full-Time Remote Chat Moderator Roles Flexible Work Earn $25-$35/hr
Posted on: 16-09-2024 00:00
Amazon Data Entry Jobs from home ??No Experience
Posted on: 16-07-2024 18:48
American Airlines Remote Data Entry Jobs (Part Time)
Posted on: 16-07-2024 18:43
Home-Based Office Assistant (Remote)
Posted on: 10-10-2024 00:00