Customer Call Center Representative- Remote Position

Employer Industry: Waste Management Solutions

Why Consider This Job Opportunity...
? Salary up to $20.00
? Opportunity for career advancement and growth within the organization
? Remote position within specific states
? Competitive benefits package including medical, dental, vision, life insurance, and more
? Chance to work in a fast-paced environment with a focus on customer service
? Bilingual in Spanish is a plus

What To Expect (Job Responsibilities)
? Handle inbound customer service calls related to various inquiries
? Provide information and education regarding service options, charges, billing, and contracts
? Resolve customer issues and escalate when necessary
? Cross-sell additional products and services
? Support other service lines when required

What Is Required (Qualifications)
? High school diploma or G.E.D
? One year of previous customer service experience
? Technical aptitude for remote work setup
? Excellent verbal, written, and analytical skills
? Proficient in MS Office and typing

How To Stand Out (Preferred Qualifications)
? Bilingual in Spanish
? Experience in sales and retention
? Strong multitasking abilities
? Professional phone etiquette
? Ability to react well under pressure

#WasteManagement #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

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