Content Moderation Training Coordinator

Remote, USA Full-time Posted 2025-03-15

As a Training Coordinator, you will help agents to delight customers by providing necessary policy enforcement knowledge. You will analyze trends and future launches to anticipate training needs and advocate the continual improvement of the agent training experience. Consult with business partners and stakeholders to determine the most effective training strategy to support products and... workflows. Analyze trends in quality results and product/policy launches, anticipate learning needs, and devise appropriate training interventions. Review graphic, controversial, and sometimes offensive video content in line with YouTube?s Community Guidelines. Schedule and deliver on agent training using blended learning techniques (in class room, e-learnings etc.) focused on products, policies, and processes for content moderation.
Manage training program logistics, attain training certification goals, manage retention during training, and develop and deploy effective communications that track learner compliance.

YouTube is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Apply Job!

Apply for the Job

Content Moderation Training Coordinator

Similar Remote Jobs

Content Moderation Training Coordinator

Remote Customer Service Agent

Remote Chat Support Specialist

Remote Live Chat Specialist

Remote Live Chat Agent

Amazon chat support jobs

Customer Support Specialist I

Remote Customer Service Representative

Remote Customer Service Representative

Support Specialist I (Remote)

Guest Experience Host

EVERLAB GmbH: Temporary Market Research Support (Remote Work)

Senior Engineer - Software Development

Customer Engagement Assistant (Immediate Start / No Experience Needed)

Staff Engineer - Application Security

Customer Service Associate

Work At Home Data Entry Remote Administrative Assistant

Remote work from home chat jobs, Jobs At Wayfair Remote

[Entry Level/No Experience] American Airlines Remote Jobs $25/Hr

Labor Relations Administrator (remote US)