Contact Center Representative- 2nd Shift (100% Remote Opportunity)
About the position
The Contact Center Representative at Regions Bank is a remote position focused on providing exceptional customer service in the banking sector. The role involves assisting customers with their banking needs, answering inquiries, and offering solutions to enhance their financial well-being. The position emphasizes ongoing training and development, ensuring representatives are well-equipped to support customers effectively.
Responsibilities
? Answer customer inquiries and provide solutions to enhance their banking experience.
,
? Educate customers on a wide range of banking products and services.
,
? Implement core values in every customer interaction to build strong relationships.
,
? Participate in ongoing training and development to improve banking knowledge and customer service skills.
Requirements
? High school diploma or GED required.
,
? Ability to pass assessments associated with the position.
,
? Completion of three weeks of instructor-led training and two weeks of on-the-job training.
Nice-to-haves
? One year of customer service or production experience preferred.
,
? Retail experience is strongly preferred.
,
? A history of customer-facing roles is advantageous.
,
? Some college education is preferred.
Benefits
? Paid Vacation/Sick Time
,
? 401K with Company Match
,
? Medical, Dental and Vision Benefits
,
? Disability Benefits
,
? Health Savings Account
,
? Flexible Spending Account
,
? Life Insurance
,
? Parental Leave
,
? Employee Assistance Program
,
? Associate Volunteer Program
Similar Remote Jobs
Contact Center Representative- 2nd Shift (100% Remote Opportunity)
Posted on: 31-01-2025 10:00
CVS Health data entry jobs - Hiring Now
Posted on: 31-01-2025 10:00
Developer C / SQL - 8 hours/week flexible
Posted on: 31-01-2025 10:00
Data entry for AI development ($20+/hr) - Remote
Posted on: 31-01-2025 10:00
Release Technician / Engineer Night shift - Remote
Posted on: 31-01-2025 10:00
Apple At-Home Advisor Jobs ? No Experience Needed
Posted on: 31-01-2025 10:00
Remote Work for Data Entry Clerk (Part Time)
Posted on: 31-01-2025 10:00
Entry-Level Data Entry Specialist (Remote) - Hiring Now
Posted on: 31-01-2025 10:00
/Entry Level/ Live Chat Representative /URGENT/ ? Part-Time
Posted on: 31-01-2025 10:00
CVS Customer Service Member Services- (weekly paying jobs)
Posted on: 31-01-2025 10:00
Remote Customer Service/Sales Representative - New York Residents Only
Posted on: 16-01-2025 19:17
Director, Quality Engineering & Systems Reliability Engineering
Posted on: 24-10-2024 05:38
Senior Costume Buyer - Internal Assignment (IA)/Project Hire (PH)
Posted on: 08-12-2024 17:20
Flexible Online Chat Support Jobs | Join Our Team | Earn $25-$35/hr Working from Home
Posted on: 10-10-2024 00:00
DFM PCBA Engineer
Posted on: 16-11-2024 00:00
Work from Home - Principal Operations Production Coordinator
Posted on: 11-07-2024 07:46
(Part Time) Airlines Remote Jobs ? Work At American Airlines
Posted on: 29-08-2024 00:00
(Online Part-Time Remote Jobs) Delta Airlines Data Entry : Earn $20/Hour
Posted on: 24-01-2025 04:50
Tech Support Associate
Posted on: 05-10-2024 00:00
Remote Work From Home Legal Transcription
Posted on: 16-12-2024 16:52