Contact Center Banker
CONTACT CENTER BANKER
Qualified applicants eligible for a $500 signing bonus...
Job Overview: Members of our call center and customer care teams love to solve problems and connect customers to information and services that improve their banking experience. You?ll work alongside external and internal customers in all aspects of retail banking. Whether through Interactive Banking technology, online chats or over the phone, our team members are always ready to lend a helping hand to customers and fellow employees alike. If you consider yourself a problem-solving pro or a customer-service hero, let?s talk..
The candidate for this position will be responsible for:
? Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center
? Receiving incoming calls, video interactions, and online chats
? Interacting with customers on camera and phone and utilizing new technology
? Possessing strong communication skills verbally and written to accurately complete transactions and requests for customers
? Demonstrating knowledge of Fidelity Bank products and services
? Referring products that provide a better banking experience for our customers
? Fostering teamwork across all areas of the Bank
? Maintaining strict standards of confidentiality and perform duties in a manner that supports Fidelity?s core values
Requirements for the position include:
? A high school diploma (or equivalent)
? Strong written and verbal communication skills
? Customer service/chat support experience as well as strong computer skills
? Ability to work late and/or flexible hours
EO/AA Employer: Title VII/Protected Veterans/Disability Status
Similar Remote Jobs
Contact Center Banker
Posted on: 05-10-2024 00:00
Transcriptionist - Nights
Posted on: 05-10-2024 00:00
Content Creator (Remote)
Posted on: 05-10-2024 00:00
Welding Repair Technician
Posted on: 05-10-2024 00:00
Completing Online Offers
Posted on: 05-10-2024 00:00
Order Builder
Posted on: 05-10-2024 00:00
Remote-Live Chat Agent
Posted on: 05-10-2024 00:00
Private Airline Pilot
Posted on: 05-10-2024 00:00
Volunteer: Medical Transcriptionist
Posted on: 05-10-2024 00:00
Survey Research Interviewer
Posted on: 05-10-2024 00:00
(Entry Level Jobs/No Experience) Delta Airlines Remote Careers From Home
Posted on: 12-09-2024 00:00
Earn 19 Per Hour as a Remote Customer Service Pro
Posted on: 20-01-2025 00:00
Typing Jobs for Teens (No Experience)
Posted on: 24-09-2024 00:00
virtual call center jobs amazon ? (AMZ2604)
Posted on: 25-10-2024 07:24
Lead Program Manager, Target Plus
Posted on: 24-01-2025 00:00
Remote Entry ? Level Chat Specialist (No Experience)
Posted on: 11-11-2024 03:51
HR Directors - Part Time / Flexible
Posted on: 01-11-2024 07:55
Target Entry Level Remote Jobs - Part Time - Work From Home
Posted on: 08-01-2025 08:06
Remote Customer Service
Posted on: 16-07-2024 18:38
100% remote Commercial Lines Account Manager
Posted on: 19-11-2024 06:07