Conduent live Chat Full-Time Remote Job - Hiring Now

Remote, USA Full-time Posted 2025-03-13

Conduent is currently hiring full-time Live Chat Agents for a remote position. If you're someone with excellent communication skills, a passion for helping others, and a desire to work in a fast-paced, remote environment, then this could be the job for you. As a Live Chat Agent, you'll be supporting our clients by providing top-tier customer service through live chat platforms.

Key Responsibilities: ? Provide real-time support via live chat for customers. ? Assist with troubleshooting, inquiries, and issue resolution. ? Offer knowledgeable responses to client queries. ? Maintain high customer satisfaction by ensuring clear and accurate communication. ? Manage a high volume of chats, ensuring timely responses. ? Record and track customer interactions in CRM software. ? Adhere to company policies, quality standards, and KPIs.

Qualifications: ? High school diploma or equivalent required; Bachelor?s degree preferred. ? Previous customer service or live chat experience is a plus. ? Exceptional written communication skills. ? Ability to multi-task and manage time effectively. ? Self-motivated and able to work independently. ? Tech-savvy, comfortable navigating multiple systems and software. ? Must have a reliable internet connection and a quiet space for remote work.

Benefits:
? Competitive salary.
? Flexible full-time hours.
? Work from home - no commuting required!
? Health, dental, and vision insurance.
? Paid time off (PTO).
? 401(k) with company match.
? Paid training and development opportunities.

How to Apply:
Interested candidates are encouraged to apply immediately as we are hiring now. Please submit your resume along with a brief cover letter explaining your interest in the position.

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