Concentrix ? Customer Support Representative (Remote)
This is a work at home position. We will provide the equipment required for the job, should you qualify. The Customer Service Representative - may perform some/all of the following tasks:
? Answers inquiries by clarifying desired information; researching, locating, and providing information...
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests
? Maintains call center database by entering information and document customer interaction
? Updates job knowledge by participating in educational opportunities and knowledge management
? Answers inquiries by clarifying desired information; researching, locating, and providing information.
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
? Maintains call center database by entering information and document customer interaction.
? Updates job knowledge by participating in educational opportunities and knowledge management.
? Develops appropriate reporting requirements by supervisor or manager
? Handles Subject Matter Expert inquiries and assist other team members
? Assists in the training of new-hires and assist in quality assurance activities
? **We are not able to hire residents in the following states: Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Jersey, New York, Oregon, Virginia, Washington DC, or Washington
For more such jobs please click here
Similar Remote Jobs
Concentrix ? Customer Support Representative (Remote)
Posted on: 20-08-2024 00:00
Account Manager - No Experience REMOTE
Posted on: 20-08-2024 00:00
Remote Data Entry Assistant / Part-time
Posted on: 20-08-2024 00:00
Hiring Remote Sales Professionals: Flexible Schedule
Posted on: 20-08-2024 00:00
Text Chat Operator (Fully Remote) ?
Posted on: 20-08-2024 00:00
Direct Hire Legal Recruiter | Remote
Posted on: 20-08-2024 00:00
Remote Live Chat Agent - Remote
Posted on: 20-08-2024 00:00
Part-Time Evening Data Entry Jobs Remote
Posted on: 20-08-2024 00:00
Fully Remote - Customer Service Representative
Posted on: 20-08-2024 00:00
Airbnb Host - Contract to Hire
Posted on: 20-08-2024 00:00
Social Media Customer Service Specialist (Remote Opportunity)
Posted on: 25-09-2024 00:00
Sr. Software Engineer, Backend, Content Delivery Team
Posted on: 23-02-2025 00:00
Business Systems Analyst with SQL Experience - Work From Home
Posted on: 05-12-2024 05:16
Live Chat Customer Service ( REMOTE )
Posted on: 19-12-2024 18:04
(Virtual Assistant Remote Jobs) Data Entry Disney Career Job...
Posted on: 01-07-2024 16:52
Bookkeeper Full-Time (Remote)
Posted on: 16-07-2024 18:46
(Online Data Entry) Delta Airlines $35 An Hour Airlines Jobs
Posted on: 31-01-2025 10:02
Entry-Level AI Data Rater - English (US)
Posted on: 16-07-2024 18:46
[Entry Level/No Experience] Netflix Product Reviewer Jobs (Remote) $20/H ? Apply Now
Posted on: 31-01-2025 10:02
Work from home amazon customer service jobs (Part time)
Posted on: 23-01-2025 00:00