Concentrix ? Customer Support Representative (Remote)
This is a work at home position. We will provide the equipment required for the job, should you qualify. The Customer Service Representative - may perform some/all of the following tasks:
? Answers inquiries by clarifying desired information; researching, locating, and providing information...
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests
? Maintains call center database by entering information and document customer interaction
? Updates job knowledge by participating in educational opportunities and knowledge management
? Answers inquiries by clarifying desired information; researching, locating, and providing information.
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
? Maintains call center database by entering information and document customer interaction.
? Updates job knowledge by participating in educational opportunities and knowledge management.
? Develops appropriate reporting requirements by supervisor or manager
? Handles Subject Matter Expert inquiries and assist other team members
? Assists in the training of new-hires and assist in quality assurance activities
? **We are not able to hire residents in the following states: Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Jersey, New York, Oregon, Virginia, Washington DC, or Washington
For more such jobs please click here
Similar Remote Jobs
Concentrix ? Customer Support Representative (Remote)
Posted on: 14-08-2024 00:00
Member Support Specialist - Fully Remote
Posted on: 14-08-2024 00:00
Customer Service Representative - Hiring Immediately
Posted on: 14-08-2024 00:00
Remote Live Chat Clerk (Entry Level)
Posted on: 14-08-2024 00:00
Armed Security for Weekends _ Downey
Posted on: 14-08-2024 00:00
Data Analyst / Data Scientist (Remote)
Posted on: 14-08-2024 00:00
Remote Data Entry Jobs at Yelp
Posted on: 14-08-2024 00:00
Part Time Remote Data Entry Clerk
Posted on: 14-08-2024 00:00
Google Ads Specialist - Remote Work
Posted on: 14-08-2024 00:00
Remote Customer Experience- Email, Chat, Call
Posted on: 14-08-2024 00:00
Remote Bookkeeping Jobs
Posted on: 16-07-2024 18:41
Disney Customer Support Jobs (Social Media, Full Time) $70-80$/Year
Posted on: 16-07-2024 18:57
Insurance Broker, Sales, Work From Home, No Experience Necessary, We Train
Posted on: 24-01-2025 04:52
Logistics Data Entry Analyst (Typist) - Remote
Posted on: 16-07-2024 18:40
Creative Product Design Intern, Spring 2025
Posted on: 16-09-2024 00:00
Social Media Comment Moderator (Remote, Entry-Level)
Posted on: 06-11-2024 04:54
Inside Sales Representative (Business to Business)-Remote
Posted on: 16-07-2024 18:49
Data Entry - Remote
Posted on: 18-09-2024 00:00
Customer Service Representative (Data Specialist)
Posted on: 13-09-2024 00:00
(USA) Systems and Infrastructure Engineer III
Posted on: 30-09-2024 00:00