Client Services Manager – Full-Time

Client Services Manager – Full-Time

Job Summary

Job Type: Full-Time

Salary: Competitive salary commensurate with experience

Location: New York, NY

Working Hours: 9:00 AM – 5:00 PM, Monday to Friday

Company: Amazon

Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) Plan

Description

Amazon is seeking a dynamic and experienced Client Services Manager to join our team in New York, NY. The ideal candidate will be responsible for managing and nurturing relationships with our clients, ensuring their satisfaction, and promoting a culture of customer-centric service. This role requires someone who is proactive, detail-oriented, and capable of handling multiple client accounts effortlessly.

Requirements

• Proven experience in client services or account management


• Exceptional communication and interpersonal skills


• Ability to manage multiple projects and clients simultaneously


• Proficient in MS Office Suite (Word, Excel, PowerPoint)


• Strong problem-solving skills and attention to detail

Responsibilities

• Develop and maintain strong relationships with clients


• Address client inquiries and resolve issues promptly


• Collaborate with internal teams to ensure client requirements are met


• Monitor and report on client metrics and feedback


• Conduct regular client meetings to discuss progress and new opportunities

Benefits

• Comprehensive Health and Dental Insurance


• Paid Training Programs to Enhance Skills


• Generous Paid Vacation and Sick Leave


• 401(k) Retirement Plan with Company Match


• Employee Discounts on Amazon Products

Educational Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field

Experience

• Minimum of 3 years of experience in a client services or account management role

Company Overview

Amazon is a globally recognized leader in e-commerce and technology, providing a wide array of products and services to millions of customers around the world. Our mission is to be Earth’s most customer-centric company, where people can find and discover anything they might want to buy online. We constantly innovate to create a more seamless shopping experience and to meet the needs of our customers.

If you are passionate about client services and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team and help us continue to deliver exceptional service to our clients.

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