Client Service Representative (Entry Level)
Spark Shipping is a high growth eCommerce automation platform that strives to help eCommerce businesses automate the full order lifecycle and gain greater insights into their business. We?re looking for an entry level Client Service Representative to help answer technical phone & email support inquires.
Requirements:
Answer technical phone and email inquires
Resolves product or service problems by clarifying the customer?s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution
Escalating technical issues to the support team through support tracking system
Assist in the setup and onboarding of new clients
Assist in writing knowledge base articles
Qualifications:
Strong analytical skills
Strong verbal and written communications skills
Ability to work in very fast paced environment
Must be highly organized, responsive, detail oriented and have the ability to prioritize and complete multiple tasks with a high degree of accuracy.
Bonus Points:
Experience with HTML, CSS, JS (jQuery)
A candidate who is able to work in our office Boston office is required.
Recent college graduates are welcome.
To apply ? please email your cover letter and resume to the address below.
Similar Remote Jobs
Client Service Representative (Entry Level)
Posted on: 05-01-2025 17:57
Receptionist / Adminstrative Assistant (Remote)
Posted on: 05-01-2025 17:57
Work from home account coordinator
Posted on: 05-01-2025 17:57
Claims Specialist - Professional Liability
Posted on: 05-01-2025 17:57
Work from home amazon jobs
Posted on: 05-01-2025 17:57
College Admission Reader / Reviewer(remote)
Posted on: 05-01-2025 17:57
WFH Call Center Agent (Remote)
Posted on: 05-01-2025 17:57
Content Moderator with French language
Posted on: 05-01-2025 17:57
Downtown Disney Kiosk Cast Member
Posted on: 05-01-2025 17:57
Part-Time Online Educator - Ohio
Posted on: 05-01-2025 17:57
Virtual Client Service Rep- 100% Work from Home
Posted on: 25-08-2024 00:00
Python Data Analyst
Posted on: 27-09-2024 00:00
Side Hustles for College Student
Posted on: 22-11-2024 05:34
Full Time Call Center Sales Rep
Posted on: 31-01-2025 09:59
Translation Program Specialist, Amazon Customer Service, Shipping and Delivery Support (SDS)
Posted on: 24-01-2025 04:50
Remote Work From Home Data Entry Clerk (remote)
Posted on: 22-09-2024 00:00
Food Delivery Driver
Posted on: 12-09-2024 00:00
Human Resources Information System-Senior Manager
Posted on: 29-09-2024 00:00
Engineer, Java - Risk Decision Technology
Posted on: 13-12-2024 17:48
LOA Case Mgr
Posted on: 07-12-2024 04:21