Client Service Officer
Job Summary
Amazon Inc. is seeking a dedicated Client Service Officer for our Washington State operations. This is a full-time position offering a competitive salary of $45,000 – $55,000 per year. The role includes a comprehensive benefits package featuring health, dental, paid training, and paid vacations.
Job Description
As a Client Service Officer at Amazon, you will be responsible for maintaining strong relationships with our clients, addressing their concerns, and ensuring their satisfaction with our services. Your primary objective will be to deliver exceptional customer service and support to help our clients achieve their business goals.
Requirements
– Bachelor? degree in Business Administration, Marketing, or a related field.
– Minimum of 2 years of experience in client services or a customer-facing role.
– Excellent communication and interpersonal skills.
– Strong problem-solving abilities.
– Ability to work independently as well as part of a team.
– Proficiency in Microsoft Office Suite and CRM software.
Responsibilities
– Serve as the main point of contact for client inquiries and issues.
– Develop and maintain strong, long-lasting client relationships.
– Identify and address client needs and concerns proactively.
– Coordinate with internal teams to ensure the timely and successful delivery of our solutions.
– Prepare regular reports on client interactions and feedback.
– Assist in the development of client service procedures and policies.
Benefits
– Comprehensive health and dental insurance.
– Paid training and development programs.
– Generous paid vacation and sick leave.
– Access to Amazon? employee discount program.
– 401(k) retirement savings plan with company match.
Educational Qualifications
– Bachelor? degree in Business Administration, Marketing, or a related field.
Experience
– Minimum of 2 years in a client services or customer-facing role.
Company Overview
Amazon is a global e-commerce and cloud computing company, founded in 1994 and headquartered in Seattle, Washington. We are committed to delivering the best customer experience and offer a wide range of products and services through our extensive network. Our mission is to be Earth? most customer-centric company, and we strive to achieve this through innovation, technology, and a commitment to excellence.
Why Join Amazon?
At Amazon, you will have the opportunity to work with some of the brightest minds in the industry. We offer a dynamic and inclusive work environment where your contributions are valued. You will have access to professional development opportunities that will help you grow your career and make a real impact.
Equal Opportunity Employer Statement
Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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