Client Experience Associate - Part time - Remote
Overview
As a Client Experience Associate at Titan, you will be a key point of contact for investors during tax season, providing exceptional customer service and support.
In Short
? Respond to customer requests via chat and email
? Resolve customer issues and develop best practices
? Assist with KYC/AML operations and account onboarding
? Translate customer needs into recommendations for CX and engineering
? Work part-time, Monday-Thursday (27 hours/week)
? Join a small team with a significant impact
? Be part of a vibrant in-person culture
? Competitive cash compensation and equity packages
? Opportunity to influence the Titan roadmap
? Work in a fast-paced, innovative environment
Requirements
? 2+ years in a Customer Experience/Service role
? Ability to handle challenging customer issues with empathy
? Skilled in troubleshooting technical issues
? Exceptional written and communication skills
? Familiarity with customer support platforms like Zendesk
Benefits
? Competitive compensation packages
? Opportunity for full-time employment after contract
? Work with world-class investors
? Be part of a bold vision in finance
? Impactful role in a growing company
Similar Remote Jobs
Client Experience Associate - Part time - Remote
Posted on: 31-01-2025 10:00
Entry Level Customer Service Sales (Work From Home)
Posted on: 31-01-2025 10:00
Marketing Internship for High School and College Students
Posted on: 31-01-2025 10:00
Louisiana Remote OT Job Full Time, Competitive Pay
Posted on: 31-01-2025 10:00
Benefits Advisor (Full time) - Work from home
Posted on: 31-01-2025 10:00
Benefits Specialist (Work from home) - Flexible hours
Posted on: 31-01-2025 10:00
Morning Live Chat Agent ? Work from Home
Posted on: 31-01-2025 10:00
PT Remote Sales Rep Uncapped Commission Flex Hours
Posted on: 31-01-2025 10:00
Data Entry Compliance Processor I - Remote Opportunity
Posted on: 31-01-2025 10:00
Product Tester ? Android App (No Experience Needed)
Posted on: 31-01-2025 10:00
Servicenow ITOM TC - Remote
Posted on: 24-01-2025 04:49
CVS Data Entry Health Remote Jobs ? 22$/H Entry Level/No Experience
Posted on: 24-01-2025 00:00
Amazon Remote Jobs
Posted on: 23-01-2025 00:00
CDL-A Flatbed Truck Driver – Home Daily
Posted on: 12-09-2024 00:00
Business Analyst, Entry Level-REMOTE (Anywhere in US)
Posted on: 12-12-2024 19:16
Remote Online Amazon Chat Jobs No Experience - Easy Jobs Hiring Near Me - Part-Time
Posted on: 14-02-2025 07:17
Overnight Part time Food Driver
Posted on: 29-10-2024 05:42
[Part-time Remote jobs] American Airlines Remote Jobs (Customer Service Center) No Experience Indeed $25 Per Hour
Posted on: 27-08-2024 00:00
Recruiter - Central and Mid-Atlantic
Posted on: 06-10-2024 00:00
No Experience ? Remote Product Tester Needed
Posted on: 10-09-2024 00:00