Chat Support Specialist (United States-Nationwide)
Job location: USA Only
Job Type: Full time and Part time
Forte Properties NY is seeking a dedicated and customer-focused Chat Support Specialist to join our team remotely. The ideal candidate will handle customer inquiries and provide real-time support through live chat, ensuring a positive customer experience.
Responsibilities: ? Customer Support: Provide prompt and accurate responses to customer inquiries via live chat. ? Issue Resolution: Resolve customer issues efficiently, ensuring high customer satisfaction. ? Product Knowledge: Maintain a thorough understanding of our properties and services to assist customers effectively. ? Documentation: Accurately document customer interactions and maintain detailed records of issues and resolutions. ? Feedback Collection: Gather customer feedback and communicate it to the relevant departments for continuous improvement. ? Multitasking: Handle multiple chat conversations simultaneously while maintaining quality and professionalism. ?... Problem-Solving: Identify common customer issues and provide solutions to prevent future occurrences. ? Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. ? Continuous Learning: Stay updated with property changes, company policies, and industry trends.
Qualifications: ? High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. ? Proven experience in a customer service role, preferably in a live chat environment. ? Excellent written communication skills with attention to detail. ? Strong problem-solving skills and the ability to think critically. ? Ability to multitask and manage time effectively in a fast-paced environment. ? Proficiency in using live chat software and other customer service tools. ? Reliable internet connection and a suitable home office setup.
Benefits:
? Competitive salary.
? Flexible working hours.
? Remote work opportunity.
? Health, dental, and vision insurance (for full-time positions).
? Paid time off and holidays.
? Opportunities for career growth and development.
How to Apply: To apply, please click on this Apply to insert your contact details. You will be contacted as soon as possible.
The recruiter eagerly awaits your response. Best wishes for a successful interview
Similar Remote Jobs
Chat Support Specialist (United States-Nationwide)
Posted on: 05-08-2024 00:00
Remote Outbound Call Center Agent
Posted on: 05-08-2024 00:00
Remote Sales Specialist (Texas Market)
Posted on: 05-08-2024 00:00
Virtual Assistant/Executive Assistant in EST
Posted on: 05-08-2024 00:00
Customer Care Specialist - Remote
Posted on: 05-08-2024 00:00
Customer Service, Medical Receptionist, Remote-USA
Posted on: 05-08-2024 00:00
Medical Itemized Bill Review Specialist
Posted on: 05-08-2024 00:00
Part-Time Evening Data Entry Specialist
Posted on: 05-08-2024 00:00
REMOTE LIVE CHAT SPECIALIST(ENTRY LEVEL)
Posted on: 05-08-2024 00:00
Entry-level Data Entry Associate (Remote)
Posted on: 05-08-2024 00:00
benefits specialist sr (Remote)
Posted on: 16-07-2024 05:47
Call Center Representative
Posted on: 10-09-2024 00:00
Work From Home Amazon Data Entry Jobs - Part-Time
Posted on: 18-02-2025 03:59
UPS Remote Jobs (Data Entry, Full Time) ?260/Day ? Part-Time ? US
Posted on: 11-07-2024 07:46
(Remote) Inside Sales Representative-(Uncapped Commission + Base Pay & No Cold Calling)
Posted on: 05-01-2025 17:59
Delta Customer Care Rep (Remote) Jobs – Apply Now
Posted on: 12-09-2024 00:00
Remote Talent Acquisition Specialist
Posted on: 01-10-2024 00:00
Roofing Foreman - $20 - $28/ hour
Posted on: 26-09-2024 00:00
URGENTLY HIRING!! PART-TIME REGISTERED NURSE (RN) | NEAR ROCHESTER, NH | FLEXIBLE HOURS
Posted on: 31-01-2025 10:02
Contact Center Associate 1 - UHealth Connect (Remote)
Posted on: 19-11-2024 06:07