Chat Support Agent
- OverviewWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, contributing to overall customer satisfaction...Duties
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with order placement, modifications, and cancellations
- Resolve customer complaints in a professional manner
- Perform data entry tasks accurately and efficiently
- Conduct outbound calling campaigns to follow up with customers
- Skills
- Strong customer support and client services skills
- Proficiency in sales techniques
- Excellent data entry abilities
- Outstanding customer service orientation
- Familiarity with computerized systems for managing customer interactions
- Bilingual proficiency is a plus
- Experience in outbound calling is advantageous
- Ability to handle cash transactions with precision
- Proficient phone etiquette
Job Type: Part-time
Pay: $18.78 - $21.88 per hour
Benefits:
? 401(k)
? Health insurance
? Paid time off
? Vision insurance
? Work from home
Shift:
? Day shift
? Evening shift
? Rotating shift
People with a criminal record are encouraged to apply
Work Location: Remote
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