Call Center Swing Shift Agent247 Call Center
Currently operating in 4 states and supporting 7 locations, T3 Services Group is Transforming the Trades one customer at a time with our top notch residential HVAC, Plumbing, & Electrical services. We operate under a philosophy of running our business in new and unconventional ways that elevate the experience customers have when we enter their home. Are you ready to transform the trades? Apply today!
The Good Stuff:
? $19-21/hr
? Work from home!
? Medical, Dental, Vision (Free medical plan option for employee)
? 401k with 4% company match
? PTO, Paid Holidays, Paid Parental Leave
? Company provided laptop, monitor, and headset.
? Schedule includes working weekends and having 2 weekdays off. Shift is starting between 11am-1pm CT. (Swing shift)
Job Duties:
? Answer inbound calls and schedule service appointments
? Respond to and resolve voicemail messages, abandoned and missed calls from customers
? Respond to customer requests (email, webchat, text) to resolve issues
? Deliver call scripts clearly, be compelling, and personable
? Adhere to the company's plan for resolving customer complaints quickly and favorably
? Maintain and update customer database with complete and accurate information.
? Communicate with dispatch to ensure customers receive 5 Star Service
? Provide additional support to the team as needed
What you need:
? HS Diploma or GED
? 2+ year of customer service experience in a phone based role
? Experience working in the home services industry preferred
? Multitask by completing phone and computer work simultaneously
? Capability to type at least 40 WPM
? Proficiency with Microsoft Office or Google Suite
? Clear, kind, and energetic phone presence
? Ability to work fast paced and remain organized
? Must be a U.S. Resident
Similar Remote Jobs
Call Center Swing Shift Agent247 Call Center
Posted on: 26-11-2024 06:19
(Data Entry) Work From Home-Delta Remote Jobs
Posted on: 26-11-2024 06:19
Delta Airlines Careers Remote( Customer service )
Posted on: 26-11-2024 06:19
Field Sales Representative - Remote (Anywhere US)
Posted on: 26-11-2024 06:19
Software Engineer, Community Support Platform - IVR/Voice
Posted on: 26-11-2024 06:19
Call Center Tier 1 Advisor 1 (Remote)
Posted on: 26-11-2024 06:19
Bilingual Administrative Assistant- (Remote) December 2024 Hire
Posted on: 26-11-2024 06:19
Data Entry Clerk - Entry Level - Remote
Posted on: 26-11-2024 06:19
Online Remote Customer Service Representative at Southwest Airlines
Posted on: 26-11-2024 06:19
Digital Experience Analyst, Sr. - Health Plan (Remote)
Posted on: 26-11-2024 06:19
Social Media Manager (fully remote)
Posted on: 16-07-2024 18:52
Daytime Driver - Hiring Immediately
Posted on: 08-10-2024 00:00
Disney Data Entry Remote Jobs $27/Hour
Posted on: 16-11-2024 19:13
Remote Entry-Level Data Entry Clerk
Posted on: 08-10-2024 00:00
Store Associate - The Colony (299)
Posted on: 24-10-2024 05:38
Customer Care Specialist (Remote)
Posted on: 26-09-2024 00:00
Remote Customer Service Associate
Posted on: 31-10-2024 05:14
Follow-Up Representative -- REMOTE
Posted on: 26-12-2024 06:11
No experience needed! 100% remote full time
Posted on: 30-12-2024 06:51
Dental Hygienist - Part Time Jobs hiring
Posted on: 25-10-2024 07:24