Call Center (Swing Shift) Agent-24/7 Call Center
Currently operating in 4 states and supporting 7 locations, T3 Services Group is Transforming the Trades one customer at a time with our top notch residential HVAC, Plumbing, & Electrical services. We operate under a philosophy of running our business in new and unconventional ways that elevate the experience customers have when we enter their home. Are you ready to transform the trades? Apply today!
The Good Stuff:
? $19-21/hr
? Work from home!
? Medical, Dental, Vision (Free medical plan option for employee)
? 401k with 4% company match
? PTO, Paid Holidays, Paid Parental Leave
? Company provided laptop, monitor, and headset.
? Schedule includes working weekends and having 2 weekdays off. Shift is starting between 11am-1pm CT. (Swing shift)
Job Duties:
? Answer inbound calls and schedule service appointments
? Respond to and resolve voicemail messages, abandoned and missed calls from customers
? Respond to customer requests (email, webchat, text) to resolve issues
? Deliver call scripts clearly, be compelling, and personable
? Adhere to the company's plan for resolving customer complaints quickly and favorably
? Maintain and update customer database with complete and accurate information.
? Communicate with dispatch to ensure customers receive 5 Star Service
? Provide additional support to the team as needed
What you need:
? HS Diploma or GED
? 2+ year of customer service experience in a phone based role
? Experience working in the home services industry preferred
? Multitask by completing phone and computer work simultaneously
? Capability to type at least 40 WPM
? Proficiency with Microsoft Office or Google Suite
? Clear, kind, and energetic phone presence
? Ability to work fast paced and remain organized
? Must be a U.S. Resident
Similar Remote Jobs
Call Center (Swing Shift) Agent-24/7 Call Center
Posted on: 21-11-2024 08:14
Leisure Travel ? Independent Contractor ? Remote
Posted on: 21-11-2024 08:14
Technology Project Manager - Work From Home
Posted on: 21-11-2024 08:14
Entry level / Data Entry Assistant (Remote)
Posted on: 21-11-2024 08:14
Entry Level Data Entry Clerk (100% Remote)
Posted on: 21-11-2024 08:14
Virtual Data Analyst / Entry level (Remote)
Posted on: 21-11-2024 08:14
Remote Online Teacher - Freelance | WFH
Posted on: 21-11-2024 08:14
Remote Intervention Specialist Opportunities in Cleveland, OH
Posted on: 21-11-2024 08:14
[Entry Level/No Experience] Southwest Airlines Jobs ||Remote||
Posted on: 21-11-2024 08:14
Automotive Sales and Service Web Chat Agents
Posted on: 21-11-2024 08:14
(Czech) Customer Support Consultant (Jesen? nad Odrou, remotely)
Posted on: 21-11-2024 08:14
Southwest Airlines Data Entry Virtual Assistant Jobs Job At Home
Posted on: 16-07-2024 18:51
Biological Science Assistant ( Native Fish Field Assistant)
Posted on: 16-07-2024 18:46
senior manager, PRO (HR) Operations (Remote)
Posted on: 16-07-2024 19:00
Lead Generator Virtual Assistant.
Posted on: 31-01-2025 09:57
Lead Data Scientist, Ad Platforms
Posted on: 04-12-2024 05:41
CVS Data Entry Jobs (Remote) $25/Hour - Hiring Now
Posted on: 16-07-2024 18:53
Staff Technical Writer/Lead Technical Writer
Posted on: 11-11-2024 03:51
Content Creator (Remote)
Posted on: 05-10-2024 00:00
Data Entry Remote Jobs-JetBlue Airline At Home Careers-(Part-Time) $30/Hr
Posted on: 11-09-2024 00:00