Call Center Representative (work from home - any state)
Remote, USA
Full-time
Posted 2025-03-16
OVERVIEW: Under the direction of the Revenue Cycle Manager, responsible for performing a variety of customer service and administrative tasks essential for managing the business aspects of the practice and ensuring a positive experience for patients and callers... Pay range - $15 to $18 per hour based on experience Duties, functions and responsibilities: ? Answers incoming telephone calls on call center lines, addressing tasks within scope of job responsibilities. ? May complete tasks such as scheduling appointments, providing patients or other callers with information, explaining services, gathering patient insurance information and other data, taking messages from callers, screening calls, and forwarding to appropriate recipients. ? Assisting Quality and Outreach with follow up calls and scheduling for patients. ? Entering insurance and other data information related to patient appointments into EMR system. ? Communicating with medical records and external medical offices via fax, phone, or email. ? May perform front office, medical record room, or billing office activities as required. ? Performs other related duties as assigned. Knowledge, skills, and abilities: ? Knowledge of the principles and processes for providing good customer service. ? Knowledge regarding laws related to HIPAA, patient and employer confidentiality. ? Excellent computer skills and familiarity with Microsoft Office and dental /medical practice management/billing software. ? Detail oriented with excellent organizational skills. ? Skill in communicating effectively with the public and other employees. Minimum qualifications: ? Graduation from an accredited technical school or one year experience specifically in a medical office setting. ? Excellent interpersonal, oral and written communication skills. ? Formal computer training or equivalent work experience. ? Understands dental/medical terminology and anatomy. ? Understands insurance and patient billing and reimbursement. PHYSICAL REQUIREMENTS (in accordance with ADA): ? Must be able to hear and speak clearly in order to communicate information to clients and staff. ? Must be able to have vision adequate to read documents, a computer screen, registration forms and other clinic documents. ? Manual dexterity; the ability to lift at least 20 pounds; and the ability to sit or stand for extended periods
Similar Remote Jobs
Call Center Representative (work from home - any state)
Posted on: 16-07-2024 18:52
Call Center Agent (Remote)
Posted on: 16-07-2024 18:52
Remote Call Center Representative
Posted on: 16-07-2024 18:52
Call center representative
Posted on: 16-07-2024 18:52
Remote Licensed Insurance Representative - Non-Sales
Posted on: 16-07-2024 18:52
Financial Planning Consultant
Posted on: 16-07-2024 18:52
Vascular Surgeon PRN
Posted on: 16-07-2024 18:52
Cybersecurity Solutions Architect & Client Engagement Leader...
Posted on: 16-07-2024 18:52
Field Service Technician II - Great Falls, MT
Posted on: 16-07-2024 18:52
Content Manager
Posted on: 16-07-2024 18:52
Account Manager (Remote)
Posted on: 03-09-2024 00:00
(Online Remote Jobs)Walmart Data Entry Work From Home Jobs ? No Experience
Posted on: 15-12-2024 15:03
LHH - Executive Recruiter- Legal - Washington DC - Remote
Posted on: 03-01-2025 07:36
Fully Remote Financial Services Consultant (Flex Schedule)
Posted on: 16-01-2025 19:16
Customer Service Phone Representative
Posted on: 23-09-2024 00:00
Brigham and Women?s Hospital ? LEAD PATIENT CARE ASSOCIATE / 40 HOUR / EVENING ? BWH PCA FLOAT POOL ? Boston, MA
Posted on: 19-12-2024 18:05
Virtual Administrative Assistant - PT Flex Schedule
Posted on: 16-07-2024 18:43
Strategic Client Advisor
Posted on: 14-02-2025 07:18
Full/Part Time Typing Data Entry - Work From Home Customer Service
Posted on: 16-07-2024 18:39
Payroll Assistant REMOTE WORK
Posted on: 11-12-2024 17:45