Call Center Representative - Virtual Support Clinic

Remote, USA Full-time Posted 2025-03-16

Employer Industry: Healthcare Services

Why Consider This Job Opportunity
? Opportunity for career advancement and growth within the organization
? Excellent benefits designed to support you and your family
? Chance to work in a culture of patient-focused, whole-person care
? Collaborative and respectful work environment
? Ability to make a meaningful impact on patient care and satisfaction

What?o Expect (Job Responsibilities)
? Provide exceptional customer service to callers while meeting performance standards
? Assist patients in navigating the managed care system and resolving inquiries
? Maintain up-to-date resources to support customer inquiries
? Coordinate special projects and events as directed by the supervisor
? Support the Call Center Team and internal departments effectively

What Is Required (Qualifications)
? Minimum of 1 year of customer service experience

How To Stand Out (Preferred Qualifications)
? 1 year of medical office or healthcare experience
? Experience with Epic software
? Familiarity with medical terminology

#HealthcareServices #CustomerService #PatientCare #CareerOpportunity #EmployeeBenefits

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Call Center Representative - Virtual Support Clinic

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