Call Center Representative | GumGum | $19 ? $28 | Remote (United States)
Full job description
Job Title: Call Center Representative
Job Overview:
The Call Center Representative will be responsible for handling inbound and outbound customer calls, providing product and service information, resolving customer issues, and ensuring a high level of customer satisfaction. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities: ? Answer incoming calls, emails, and chats in a timely and professional manner ? Provide accurate information and resolve customer inquiries and concerns ? Document all customer interactions and update the database with relevant information ? Escalate complex issues to the appropriate department for further assistance ? Meet or exceed performance targets, such as customer satisfaction and call handling metrics ? Keep up to date with product knowledge and company policies to provide accurate information to... customers
Qualifications: ? High school diploma or equivalent; additional education or training in customer service or related fields is a plus. ? Previous experience in a call center or customer service role is preferred. ? Excellent verbal and written communication skills. ? Strong problem-solving abilities and a customer-focused mindset. ? Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook). ? Ability to manage multiple tasks and handle high call volumes efficiently. ? Good organizational skills and attention to detail. ? Positive attitude and ability to work in a team-oriented environment
Similar Remote Jobs
Call Center Representative | GumGum | $19 ? $28 | Remote (United States)
Posted on: 26-08-2024 00:00
Front Desk Receptionist | GumGum | $24 ? $29 | Remote (United States)
Posted on: 26-08-2024 00:00
Competitive Pay for Full-Time Remote Chat Support - $25-$35/hr | Work from Home
Posted on: 26-08-2024 00:00
Netflix Data Entry Remote jobs - Work From Home, No Experience, No Degree
Posted on: 26-08-2024 00:00
Remote Chat Moderator Jobs | Fully Remote | Earn $25-$35/hr | Start Today
Posted on: 26-08-2024 00:00
Data Entry & Chat Support - Remote Customer Service | $18/hr | $25-$35/hr
Posted on: 26-08-2024 00:00
Looking for a host for our One Strain At A Time Podcast ($30)
Posted on: 26-08-2024 00:00
Entry-Level Remote Chat Specialist ? $25-$35/hr | Flexible Hours | Work from Home
Posted on: 26-08-2024 00:00
Part-Time Remote Chat Support Jobs ? $25-$35/hr | Launch Your Career from Home
Posted on: 26-08-2024 00:00
Technical Customer Experience Representative (Starting at $20 per hour, hybrid/mostly work at home)
Posted on: 26-08-2024 00:00
Customer Service Representative - Remote Real Estate Lending Experience (USA) $20-25 p/hr max 30 h | WFH
Posted on: 05-11-2024 03:45
17 Year Old Jobs At Aetna (Online PR Help) $31/Hour
Posted on: 16-07-2024 18:57
Temporary Recruiter (Remote, Work-from-Home)
Posted on: 19-02-2025 06:28
Healthcare Accountant (Part time)
Posted on: 05-07-2024 05:50
Staff Technical Writer/Lead Technical Writer
Posted on: 11-11-2024 03:51
Senior Engineer - Java AI/ML (REMOTE)
Posted on: 06-12-2024 06:00
Amazon Work From Home Jobs (Apply Now Work Remotely)
Posted on: 12-09-2024 00:00
Co-op, Crew Resources - Data Analyst (Spring, 2025)
Posted on: 21-11-2024 08:14
Part Time Airline Jobs From Home, Airlines Work From Home ( Senior Developer )
Posted on: 14-02-2025 07:18
Work From Home Legal Transcription Opportunity
Posted on: 18-12-2024 18:22